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X-Treme Sedona 48V 500W Step-Through Mountain Electric Bike

X-treme

Item #:

  • $1,69900
  • REGULAR $2,049.00
  • Save $350
  Lease to own   Pay as low as   $/week

  • FREE & FAST Shipping to Lower 48 USA *
  • FREE Manufacturer Warranty Included
  • FREE Lifetime Support - Priceless!
  • Price Match Guarantee on all E-Bikes
  • No Sales Tax Outside of WY
  • Low Monthly Financing Available
  • Limited Stock on Hand. Order Now!

Payment Methods for Electric Bikes and Scooters

We match any online advertised price!

electric bike free shipping, no sales tax, fast shipping, price match

LEARN ABOUT THESE IN OUR FAQ'S - CLICK HERE

x-treme logo

Sedona Rear Hub Motor Step-Through Mountain Electric Bicycle by X-Treme

Are you searching for a high-performance electric mountain bike that looks great and performs even better? Your search is complete! The X-Treme Sedona full-suspension e-bike reaches an astounding 70+ miles per charge. Constructed from top grade aluminum, this makes this powerful bike surprisingly lightweight and virtually rust-free. High-end premium features make this the best electric mountain bike at this price point.

Powerful Electronics and Persistent Performance

The X-Treme Sedona delivers incredible power from its 48 volt integrated battery pack that will power your ride for up to 70+ miles. It cranks out an incredible 500 watts from the Bafang high-torque zero resistance clutch motor , Compared with other 34/36 volt electric bikes the difference in power is astounding. All of the electronics on the bike can be easily controlled from the LCD screen controller that is within easy reach on the handlebars.

Free Shipping on Electric Bikes, Scooters, and Trikes
No Sales Tax on Electric Bikes, Scooters, and Trikes
X-Treme Electric Bike Warranty
Lowest Prices on Electric Bikes on the Internet


Efficient and Easy to Use Power System

The X-Treme Sedona is equipped with a King Meter 5-speed Smart Power Assist System (PAS). This will enable you to operate the bike at optimal levels for efficiency for maximum usage of the charge of the battery. You control the power consumption from the LCD controller. This display also indicates travel speed, remaining battery charge and distance traveled.

Ride in Extreme Comfort

The addition of VELO handgrips and seat make sure you get a comfortable ride on the X-treme Sedona electric mountain bike. Suntour XCT Front Suspension & KS Rear Shock Suspension and high-quality Tektro disc brakes ensure that whatever terrain you are traveling on, your ultimate comfort and control is assured.

xtreme sedona 48V step through electric bike

Made with the Finest Aluminum

Every bolt, nut, screw, spoke and metal part on this bike is constructed with super lightweight aluminum. This not only makes you ride more enjoyable because it weighs a lot less than a normal full-suspension bike. The bike will have no rust and will last longer than a typical steel electric bike.

Excellent and Top to Bottom Warranty

Whatever terrain you plan on tackling, under whatever conditions, you can rest assured that if you choose this beast of a bike; you will be able to handle it with ease. Checkout the specifications today and be riding tomorrow!

      X-TREME SEDONA STEP-THROUGH MOUNTAIN ELECTRIC BIKE FEATURES:Bafang ZERO resistance Clutch Motor

      • High-Quality Drink Holder
      • USB Charging Port
      • Aluminum parts throughout – Lightweight and no Rust!
      • High-End Kenda MountainTires
      • Exceed 70+ miles Per Charge
      • LCD Display on Handlebars
      • 9-Speed Shimano Atlus Gears & Shifter System
      • Quick Release Features Throughout
      • Smart PAS with 5-Speed Settings
      • Powerful 500 Watt Motor- enables you to ride along with little pedaling effort
      • Environmentally friendly - have fun with no guilt!
      • Free Shipping
      • No Sales Tax

      X-TREME SEDONA STEP-THROUGH MOUNTAIN E-BIKE SPECIFICATIONS:

      Power Electric
      Watts 500 Watts
      Amps 10.4 AH Integrated Lithium Battery 
      Volts 48 Volts
      Battery 48 Volt LiPo4 Lithium (lightweight)
      Drive System Chain Driven by Rear Hub Motor or Pedal Power
      Distance Up To 70 Miles Range Using Low PAS & Flat Terrain While Pedal Assisting
      Charger 48 Volt Output UL Certified Charger (Charging Time +/- 3 Hours)
      Tire Size Kenda Mountain Tire & Tube - 26 x 2.10 Inch on Aluminum Wheels
      Motor Bafang 500 Watt Zero Resistance Rear Hub Motor With Clutch
      Controller 48 Volt 15 Amp Sealed Smart Controller
      Braking System Tektro Disk Brakes
      Pedals: Wellgo Aluminum Pedal Set
      Front Wheel: Joytech Quick Release Hub
      Throttle Type Variable Speed Thumb Throttle - SPAS Power Assisted - Pedal Power
      LCD Display King Meter LCD Smart PAS Digital System With USB Phone Charging Port
      Cargo Rack Aluminum Rear Carry Rack
      Frame Type/Size 6061-T6 Temper Aluminum Alloy - Very Lightweight - Step Through
      Forks Suntour® XCT Hydraulic Front Forks
      Suspension Front Hydraulic Suspension Included & KS Rear Shock Suspension
      Front Sprocket Aluminum Alloy Sprocket
      Derailleur Shimano® 9-Speed Atlus Gears & Shifter
      Seat & Post Aluminum Alloy Adjustable Seat Post & Velo Mountain Bike Seat
      Quick Release Front & Rear Wheels Have Quick Release Axles - Flip Lever
      Gooseneck Aluminum VP
      Handle Bars Aluminum Alloy Mountain Bike Handle Bars
      Head Light Yes, included as free accessory add on - Battery Operated Snap-On LED (Not covered under warranty)
      Accessories Drink Holder On Handle Bars Included
      Bicycle Measurements Max Seat Height = 37.75" Inches / Min Seat Height = 29.5" Inches / Handlebar Height = 37.75" Inches
      Carton Size (L x W x H) 55 x 9 x 28
      Bicycle In Box Weight 69 lbs
      Bicycle Weight 59.5 lbs
      Suggested Max Weight 350 lbs.
      Warranty 1 Year Warranty on Bike and Battery


      X-Treme Sedona Low Step E-Bike Documentation: 

      Download the X-TREME SEDONA STEP THROUGH CRUISER E-BIKE Owners Manual

      Order Confirmation & Processing:

      As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and have authorized your credit card for the purchase. This does not however always mean your item is currently available or the item is available at that price. While we try to keep up-to-date inventory and pricing information on our website, inventory levels and prices change on a daily basis and we cannot always keep information current. 

      All orders, including pre-orders are fully payable upon the date the order is placed.

      Once we have finalized your authorization for purchase, we reach out to our suppliers to confirm that the item is in-stock and available for immediate shipment. Order processing typically takes 2-3 business days. There may be circumstances where this will be beyond 3 days for processing.

      If your item is on backorder or unavailable, we will reach out to you via e-mail, text or phone to inform you that the item is not currently available for delivery. You can decide if you would like to wait for the expected in-stock date or cancel the order. If your item(s) are available for shipment, we will process the order for shipment.

      ebike-shipping-vendors

      Order Shipping & Package Tracking:

      If your order is in stock, it typically will ship within 5-12 business days from the date of your order after it has gone through order processing. There are unique circumstances that might delay shipping or extend transit times. With free shipping offers, we do not and cannot guarantee a timeline for delivery. 

      Shipments are sent signed delivery receipt. Make sure your delivery address is correct and someone will be available to sign for the delivery. Orders returned that are undeliverable due to incorrect address information or no receiving party to sign will incur fees as outlined in our CANCELLATIONS & REFUND information.

      We will e-mail you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within 14 business days of your order, feel free to follow up with us at: EMAIL ABOUT ORDER  After you receive the tracking number, enter it below to track your shipment.

      Shipping Damage and Claims:

      Please inspect the packaging of your item(s) immediately when it arrives and BEFORE you sign for the shipment. If your package appears damaged from shipping, DO NOT ACCEPT IT or sign for it. Take photos of the damage and tell the driver that you cannot accept damaged goods, and notify us immediately. If you accept a package that appears damaged from shipping, it will be much more difficult to process a damage claim. We will contact the manufacturer on your behalf and/or assist you with filing a damage claim with the manufacturer.

      We must receive any damage reports within 12 hrs. of receipt of package. All damage claims go through the manufacturer which is the shipper of the product. eBikeJOY! does not handle damage claims. Manufacturers handle ALL shipping/damage and warranty claims.

      Report all damage issues to eBikeJOY!. Please EMAIL US with your request as soon as you receive the damaged item. We will send you the contact info so you can begin initiating your claim.

      Klarna pay over time financing for electric bicycles

      What's the difference between a regular bike and an electric bike?

      • Electric bikes are a new and promising alternative form of urban transportation. They provide all the advantages of a regular bicycle: fun exercise, free parking, zero emissions, and freedom from gridlock, while eliminating one of the bicycle's more serious drawbacks, lack of power. Imagine pedalling up a hill as comfortably as riding down, that's what the e-bike experience is all about. In most situations in the city, riding an electric bike will be faster and cheaper than either car or public transit.
         
        Fundamentally, an e-bike is just a regular bicycle with an electric motor to provide additional assistance, fueled by electric energy stored in a lithium battery. You can pedal normally and just use the motor to help out on hills and headwinds, or use the motor all the time just to make riding easier. The experience is entirely different from riding say a gas scooter or motorbike. Here the electric assistance is perfectly smooth and silent, and it complements rather than supplants human power.

        There are three classes of electric bikes:

        Class 1: eBikes that are pedal-assist only, with no throttle, and have a maximum assisted speed of 20 mph. 
        Class 2: eBikes that also have a maximum speed of 20 mph, but are throttle-assisted. 
        Class 3: eBikes that are pedal-assist only, with no throttle, and a maximum assisted speed of 28 mph.

      Are electric bikes waterproof? Can they be ridden in the rain?

      • Electric bikes can be used during rainy conditions, but you should take care not to soak the electric motor, computer controller, or battery. When you get home from a wet ride, the entire bike should be wiped down with a dry cloth to remove excess water.

        Please be cautious, because riding any bicycle in rainy conditions can be hazardous, and you should only do so if you feel comfortable controlling your bike. Take turns more widely and slowly than normal, look out for puddles (which might be deeper than they appear) and please always wear a helmet.

      Will the extra weight make it difficult to pedal without the motor?

      • The short answer is yes but not much. The effect of weight is largely exaggerated in how a bicycle performs. A heavier bicycle is slightly harder to ride uphill, somewhat faster to ride downhill, and pretty much the same on the flat as a lightweight one.

        The addition of a motor and batteries can add anywhere from 15 to 30 lbs to a bike and has surprisingly little effect on its rideability.  You definitely do notice the weight if you have to pick the bike up and carry it for any reason though, and it can be a bit unwieldy.

      Do I need a license or permit to ride my electric bike?

      • None of the e-bikes we sell require any form of license or registration. That means your electric bicycle gets treated like a normal bike and is free of regulations and allowed on all bike paths. More powerful and expensive ebikes do, however, require a license.

      • Electric bicycle (e-bike) laws are different in every state, and can be confusing for consumers, retailers, and suppliers. This map represents how e-bikes are interpreted in each state’s vehicle code for use on the road, bike lanes, bike paths, or other paved or hard-surface bicycle infrastructure. The vehicle code does not apply to electric mountain bike access on motorized and non-motorized trails typically used for hiking or biking. eMTB access is not addressed in state vehicle codes. Always consult with your local land manager for eMTB access questions.

       

      How much power does an e-bike use?

      • The average power that a typical cyclist will deliver is on the order of 150 watts, or 1/5th of a horsepower. If you're curious, most modern exercise bikes will display the exact wattage and you can get a feel for how much power you're producing with the legs.

        A fit individual can sustain 350 watts for about 10 minutes and up to 600 watts for a few seconds, but for continuous riding between 100-200 watts is typical. You might think then that 150 watts would be all you need for an ebike, but if you ever ride a 150 watt bike it will feel unimpressive. When a cyclists hits a hill, they switch to an easy gear and the speed drops to 10-15 km/h as they work hard and move at a slow pace. However when an electric bike does the same thing and slows to walking speed on the hills it seems way underpowered. To maintain nice speeds over 30 kph while going uphill requires on the order of 400-500 watts or more. On the flat, 400 watts (about 1/2 horsepower) will move a typical bicycle about 40 km/h.

      Does the e-bike recharge the battery when pedaling or braking?

      • This is one of the most commonly asked technical questions we get and it shows that the advantages and capabilities of electric drives are widely known. The answer is that yes, on most hub motor ebikes it is possible to recharge the batteries from pedaling. BUT, only when you are moving at a speed faster than the motor can attain itself.

        Recharging from pedaling is not really the intent of the electric drive as it is with, say, a hybrid car. In general, with an ebike you draw a net amount of power out of the battery pack to assist you riding. You then replenish this energy from the wall outlet, rather than by working extra hard later on in the trip. 

        The topic of regenerative braking comes up quite frequently, and the point here is not to recharge the batteries from your pedaling energy, but to recharge them from stored kinetic energy when you come to a stop. With any direct drive hub motor or geared ebike without a freewheeling motor, you will get regen currents when you are moving faster than the unloaded speed of the motor. So even though it won't bring you to a stop, it does act as a speed governor of sorts for long downhills, dumping the extra energy back into the pack, whether you want it to or not. In most cases it's quite rare that you would actually achieve speed greater than the unloaded speed of the motor for any length of time.

        Is there a warranty on my e-bike?

        • Yes there is. The specifics of the warranty vary depending on the manufacturer. You can find more details on our PRODUCT WARRANTY page. If any part arrives damaged or faulty, a replacement part will be shipped to you for free.

        What if I need a new battery, tire or some other part?

        • We sell some new batteries and parts on our website. Check out our PARTS & ACCESSORIES page. If you don't find it there, you can always email us and tell us what part you need. We will order the part for you from the manufacturer or direct you straight to the appropriate product page.

        How long can the battery last before it needs to be replaced?

        • This varies depending on the type and power of the battery, but almost all will last at least 500 full charges which will get you thousands of miles. Most people never use up an entire battery, so it is not something that should effect your decision making. After 500 full charges, you will probably want to get a new and better e-bike anyway.  

        How far can I go on one charge?

        • That depends entirely on the bike. It can range from as low as 20 miles per charge for a lower end e-bike to as high as 50 miles on some e-bikes such as the Green Bike GB-5.

        How much does it cost for me to charge my bike?

        • It only costs about $0.15 of electricity to fully charge a battery. That’s less than 1¢ per mile…

        Does my e-bike need regular maintenance?

        • Electric bikes are very easy to maintain. When it comes to the motor and battery, you can basically set it and forget. The battery may eventually need to be replaced, but that is thousands of miles into the future. Besides charging your battery when necessary, all you need to do is check the tire pressure regularly and keep the bike chain lubricated like any other bike.

        FAQ's About Your E-Bike Order

        How much does shipping cost?

        What shipping service is used?

        • Bikes are shipped via UPS, FedEx, USPS or DHL depending upon the manufacturer. A small number of bikes are shipped via freight, and they will say so on the shipping tab of the product page. To check the average number of days to recieve a package by ground service, go to https://www.ups.com/maps. Find out more about our SHIPPING INFORMATION.

        What condition will my bike arrive in?

        • Your bike will come pre-assembled. Bikes come with their frame and back wheel attached, and the only assembly required is attaching the front wheel (2 minute job), and in some cases securing the handlebars and pedals. All bolts and screws are torqued to manufacturer specifications when the bike arrives. Here is a brief rundown on the assembling process: ASSEMBLING AN ELECTRIC BIKE.

        What is the your return policy?

        • We offer a reasonable return policy, which can be viewed at: RETURN POLICY

        Do electric bikes come with a warranty?

        • Every bike ordered from eBikeJOY! is brand new and includes the manufacturer's warranty. Specific manufacturer warranties are listed on product pages or can be viewed on their respective websites. Check out our WARRANTY INFORMATION page. If you have any other questions feel free to contact us support@ebikejoy.com

        When will I receive my free gift?

        • When placing an order you may qualify for a free gift. A product description that includes the information in the order details is a free gift from us that is our way of saying thank you to our customer's. These item's are not guaranteed however, and are only available as supplies last. These item's are included in the price of your order and will either ship with the order or be shipped separately. Orders that utilize coupon code sales do not qualify for any free gift promotion.

        Contact us if you have any further questions on our e-bikes or your order. Please call 888-753-2453 #1 or EMAIL US with your question. 


        Customer Testimonials

        I rate customer service at eBikeJOY! as excellent! - M. Behehani

        I am 100% satisfied with this bike. It's super fun to ride has plenty of battery life - P. Franchini

        Everything arrived as ordered and was easy to put together. - J. Ellis

         

        Klarna pay over time financing for electric bicycles

        We work very hard to ensure that we offer the absolute best prices online. We want you to feel confident that you are getting the absolute best price for the product you are ordering.

        To request your price match refund simply e-mail us a link to the same product on our competitors website within 5 days from the date of your order and we will process the credit accordingly.

        Our 100% Price Guarantee has some limitations:

        You must purchase the item from our website before requesting your Price Match Guarantee

        • Promotions such as rebates and buy one, get one free offers are not eligible
        • The item must be in stock on the competitors website
        • The item must not have been purchased during a close-out or special sale
        • The item price can only be before a coupon code has been applied
        • The competitor must be an online store, they may not have a retail location
        • The website cannot be a discounter or auction website (ie; eBay, Overstock, etc..)
        • The competitor must be an Authorized Retailer of the product in question
        • The competitor must NOT be in violation of the manufacturer product MAP (Minimum Advertised Price) pricing policy
        • All X-Treme brand bikes are excluded
        • The value of any free gifts will be added to the lower price for comparison
        • The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax
        • It does not apply to prices for our own store bought at different dates. We reserve the right to change prices due to fluctuating sale prices from our manufacturers. Once purchased, you "lock" in that price. If the price for that same item in our store decreases tomorrow or at any future date, you will still be locked into your original sale price.

        *Please Note: Due to industry-wide end of year closeouts and sales, price matches are not honored during the holiday season from November 15 - January 3rd.

        If you want to check if we can price match a product before you place your order, please call 888-753-2453 #1 or email us: PRICE MATCH GUARANTEE 


        Customer Testimonials

        It's so much fun to ride. I love it and would recommend it. - S. Sakara

        Wife loves the bike. Easy to assemble and good customer service - Gerrit

        These old bones really enjoy the step through feature!- M. Collier


        Klarna pay over time financing for electric bicycles

        x-treme logo

        Sedona Rear Hub Motor Step-Through Mountain Electric Bicycle by X-Treme

        Are you searching for a high-performance electric mountain bike that looks great and performs even better? Your search is complete! The X-Treme Sedona full-suspension e-bike reaches an astounding 70+ miles per charge. Constructed from top grade aluminum, this makes this powerful bike surprisingly lightweight and virtually rust-free. High-end premium features make this the best electric mountain bike at this price point.

        Powerful Electronics and Persistent Performance

        The X-Treme Sedona delivers incredible power from its 48 volt integrated battery pack that will power your ride for up to 70+ miles. It cranks out an incredible 500 watts from the Bafang high-torque zero resistance clutch motor , Compared with other 34/36 volt electric bikes the difference in power is astounding. All of the electronics on the bike can be easily controlled from the LCD screen controller that is within easy reach on the handlebars.

        Free Shipping on Electric Bikes, Scooters, and Trikes
        No Sales Tax on Electric Bikes, Scooters, and Trikes
        X-Treme Electric Bike Warranty
        Lowest Prices on Electric Bikes on the Internet


        Efficient and Easy to Use Power System

        The X-Treme Sedona is equipped with a King Meter 5-speed Smart Power Assist System (PAS). This will enable you to operate the bike at optimal levels for efficiency for maximum usage of the charge of the battery. You control the power consumption from the LCD controller. This display also indicates travel speed, remaining battery charge and distance traveled.

        Ride in Extreme Comfort

        The addition of VELO handgrips and seat make sure you get a comfortable ride on the X-treme Sedona electric mountain bike. Suntour XCT Front Suspension & KS Rear Shock Suspension and high-quality Tektro disc brakes ensure that whatever terrain you are traveling on, your ultimate comfort and control is assured.

        xtreme sedona 48V step through electric bike

        Made with the Finest Aluminum

        Every bolt, nut, screw, spoke and metal part on this bike is constructed with super lightweight aluminum. This not only makes you ride more enjoyable because it weighs a lot less than a normal full-suspension bike. The bike will have no rust and will last longer than a typical steel electric bike.

        Excellent and Top to Bottom Warranty

        Whatever terrain you plan on tackling, under whatever conditions, you can rest assured that if you choose this beast of a bike; you will be able to handle it with ease. Checkout the specifications today and be riding tomorrow!

            X-TREME SEDONA STEP-THROUGH MOUNTAIN ELECTRIC BIKE FEATURES:Bafang ZERO resistance Clutch Motor

            • High-Quality Drink Holder
            • USB Charging Port
            • Aluminum parts throughout – Lightweight and no Rust!
            • High-End Kenda MountainTires
            • Exceed 70+ miles Per Charge
            • LCD Display on Handlebars
            • 9-Speed Shimano Atlus Gears & Shifter System
            • Quick Release Features Throughout
            • Smart PAS with 5-Speed Settings
            • Powerful 500 Watt Motor- enables you to ride along with little pedaling effort
            • Environmentally friendly - have fun with no guilt!
            • Free Shipping
            • No Sales Tax

            X-TREME SEDONA STEP-THROUGH MOUNTAIN E-BIKE SPECIFICATIONS:

            Power Electric
            Watts 500 Watts
            Amps 10.4 AH Integrated Lithium Battery 
            Volts 48 Volts
            Battery 48 Volt LiPo4 Lithium (lightweight)
            Drive System Chain Driven by Rear Hub Motor or Pedal Power
            Distance Up To 70 Miles Range Using Low PAS & Flat Terrain While Pedal Assisting
            Charger 48 Volt Output UL Certified Charger (Charging Time +/- 3 Hours)
            Tire Size Kenda Mountain Tire & Tube - 26 x 2.10 Inch on Aluminum Wheels
            Motor Bafang 500 Watt Zero Resistance Rear Hub Motor With Clutch
            Controller 48 Volt 15 Amp Sealed Smart Controller
            Braking System Tektro Disk Brakes
            Pedals: Wellgo Aluminum Pedal Set
            Front Wheel: Joytech Quick Release Hub
            Throttle Type Variable Speed Thumb Throttle - SPAS Power Assisted - Pedal Power
            LCD Display King Meter LCD Smart PAS Digital System With USB Phone Charging Port
            Cargo Rack Aluminum Rear Carry Rack
            Frame Type/Size 6061-T6 Temper Aluminum Alloy - Very Lightweight - Step Through
            Forks Suntour® XCT Hydraulic Front Forks
            Suspension Front Hydraulic Suspension Included & KS Rear Shock Suspension
            Front Sprocket Aluminum Alloy Sprocket
            Derailleur Shimano® 9-Speed Atlus Gears & Shifter
            Seat & Post Aluminum Alloy Adjustable Seat Post & Velo Mountain Bike Seat
            Quick Release Front & Rear Wheels Have Quick Release Axles - Flip Lever
            Gooseneck Aluminum VP
            Handle Bars Aluminum Alloy Mountain Bike Handle Bars
            Head Light Yes, included as free accessory add on - Battery Operated Snap-On LED (Not covered under warranty)
            Accessories Drink Holder On Handle Bars Included
            Bicycle Measurements Max Seat Height = 37.75" Inches / Min Seat Height = 29.5" Inches / Handlebar Height = 37.75" Inches
            Carton Size (L x W x H) 55 x 9 x 28
            Bicycle In Box Weight 69 lbs
            Bicycle Weight 59.5 lbs
            Suggested Max Weight 350 lbs.
            Warranty 1 Year Warranty on Bike and Battery


            X-Treme Sedona Low Step E-Bike Documentation: 

            Download the X-TREME SEDONA STEP THROUGH CRUISER E-BIKE Owners Manual

            Order Confirmation & Processing:

            As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and have authorized your credit card for the purchase. This does not however always mean your item is currently available or the item is available at that price. While we try to keep up-to-date inventory and pricing information on our website, inventory levels and prices change on a daily basis and we cannot always keep information current. 

            All orders, including pre-orders are fully payable upon the date the order is placed.

            Once we have finalized your authorization for purchase, we reach out to our suppliers to confirm that the item is in-stock and available for immediate shipment. Order processing typically takes 2-3 business days. There may be circumstances where this will be beyond 3 days for processing.

            If your item is on backorder or unavailable, we will reach out to you via e-mail, text or phone to inform you that the item is not currently available for delivery. You can decide if you would like to wait for the expected in-stock date or cancel the order. If your item(s) are available for shipment, we will process the order for shipment.

            ebike-shipping-vendors

            Order Shipping & Package Tracking:

            If your order is in stock, it typically will ship within 5-12 business days from the date of your order after it has gone through order processing. There are unique circumstances that might delay shipping or extend transit times. With free shipping offers, we do not and cannot guarantee a timeline for delivery. 

            Shipments are sent signed delivery receipt. Make sure your delivery address is correct and someone will be available to sign for the delivery. Orders returned that are undeliverable due to incorrect address information or no receiving party to sign will incur fees as outlined in our CANCELLATIONS & REFUND information.

            We will e-mail you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within 14 business days of your order, feel free to follow up with us at: EMAIL ABOUT ORDER  After you receive the tracking number, enter it below to track your shipment.

            Shipping Damage and Claims:

            Please inspect the packaging of your item(s) immediately when it arrives and BEFORE you sign for the shipment. If your package appears damaged from shipping, DO NOT ACCEPT IT or sign for it. Take photos of the damage and tell the driver that you cannot accept damaged goods, and notify us immediately. If you accept a package that appears damaged from shipping, it will be much more difficult to process a damage claim. We will contact the manufacturer on your behalf and/or assist you with filing a damage claim with the manufacturer.

            We must receive any damage reports within 12 hrs. of receipt of package. All damage claims go through the manufacturer which is the shipper of the product. eBikeJOY! does not handle damage claims. Manufacturers handle ALL shipping/damage and warranty claims.

            Report all damage issues to eBikeJOY!. Please EMAIL US with your request as soon as you receive the damaged item. We will send you the contact info so you can begin initiating your claim.

            Klarna pay over time financing for electric bicycles

            What's the difference between a regular bike and an electric bike?

            • Electric bikes are a new and promising alternative form of urban transportation. They provide all the advantages of a regular bicycle: fun exercise, free parking, zero emissions, and freedom from gridlock, while eliminating one of the bicycle's more serious drawbacks, lack of power. Imagine pedalling up a hill as comfortably as riding down, that's what the e-bike experience is all about. In most situations in the city, riding an electric bike will be faster and cheaper than either car or public transit.
               
              Fundamentally, an e-bike is just a regular bicycle with an electric motor to provide additional assistance, fueled by electric energy stored in a lithium battery. You can pedal normally and just use the motor to help out on hills and headwinds, or use the motor all the time just to make riding easier. The experience is entirely different from riding say a gas scooter or motorbike. Here the electric assistance is perfectly smooth and silent, and it complements rather than supplants human power.

              There are three classes of electric bikes:

              Class 1: eBikes that are pedal-assist only, with no throttle, and have a maximum assisted speed of 20 mph. 
              Class 2: eBikes that also have a maximum speed of 20 mph, but are throttle-assisted. 
              Class 3: eBikes that are pedal-assist only, with no throttle, and a maximum assisted speed of 28 mph.

            Are electric bikes waterproof? Can they be ridden in the rain?

            • Electric bikes can be used during rainy conditions, but you should take care not to soak the electric motor, computer controller, or battery. When you get home from a wet ride, the entire bike should be wiped down with a dry cloth to remove excess water.

              Please be cautious, because riding any bicycle in rainy conditions can be hazardous, and you should only do so if you feel comfortable controlling your bike. Take turns more widely and slowly than normal, look out for puddles (which might be deeper than they appear) and please always wear a helmet.

            Will the extra weight make it difficult to pedal without the motor?

            • The short answer is yes but not much. The effect of weight is largely exaggerated in how a bicycle performs. A heavier bicycle is slightly harder to ride uphill, somewhat faster to ride downhill, and pretty much the same on the flat as a lightweight one.

              The addition of a motor and batteries can add anywhere from 15 to 30 lbs to a bike and has surprisingly little effect on its rideability.  You definitely do notice the weight if you have to pick the bike up and carry it for any reason though, and it can be a bit unwieldy.

            Do I need a license or permit to ride my electric bike?

            • None of the e-bikes we sell require any form of license or registration. That means your electric bicycle gets treated like a normal bike and is free of regulations and allowed on all bike paths. More powerful and expensive ebikes do, however, require a license.

            • Electric bicycle (e-bike) laws are different in every state, and can be confusing for consumers, retailers, and suppliers. This map represents how e-bikes are interpreted in each state’s vehicle code for use on the road, bike lanes, bike paths, or other paved or hard-surface bicycle infrastructure. The vehicle code does not apply to electric mountain bike access on motorized and non-motorized trails typically used for hiking or biking. eMTB access is not addressed in state vehicle codes. Always consult with your local land manager for eMTB access questions.

             

            How much power does an e-bike use?

            • The average power that a typical cyclist will deliver is on the order of 150 watts, or 1/5th of a horsepower. If you're curious, most modern exercise bikes will display the exact wattage and you can get a feel for how much power you're producing with the legs.

              A fit individual can sustain 350 watts for about 10 minutes and up to 600 watts for a few seconds, but for continuous riding between 100-200 watts is typical. You might think then that 150 watts would be all you need for an ebike, but if you ever ride a 150 watt bike it will feel unimpressive. When a cyclists hits a hill, they switch to an easy gear and the speed drops to 10-15 km/h as they work hard and move at a slow pace. However when an electric bike does the same thing and slows to walking speed on the hills it seems way underpowered. To maintain nice speeds over 30 kph while going uphill requires on the order of 400-500 watts or more. On the flat, 400 watts (about 1/2 horsepower) will move a typical bicycle about 40 km/h.

            Does the e-bike recharge the battery when pedaling or braking?

            • This is one of the most commonly asked technical questions we get and it shows that the advantages and capabilities of electric drives are widely known. The answer is that yes, on most hub motor ebikes it is possible to recharge the batteries from pedaling. BUT, only when you are moving at a speed faster than the motor can attain itself.

              Recharging from pedaling is not really the intent of the electric drive as it is with, say, a hybrid car. In general, with an ebike you draw a net amount of power out of the battery pack to assist you riding. You then replenish this energy from the wall outlet, rather than by working extra hard later on in the trip. 

              The topic of regenerative braking comes up quite frequently, and the point here is not to recharge the batteries from your pedaling energy, but to recharge them from stored kinetic energy when you come to a stop. With any direct drive hub motor or geared ebike without a freewheeling motor, you will get regen currents when you are moving faster than the unloaded speed of the motor. So even though it won't bring you to a stop, it does act as a speed governor of sorts for long downhills, dumping the extra energy back into the pack, whether you want it to or not. In most cases it's quite rare that you would actually achieve speed greater than the unloaded speed of the motor for any length of time.

              Is there a warranty on my e-bike?

              • Yes there is. The specifics of the warranty vary depending on the manufacturer. You can find more details on our PRODUCT WARRANTY page. If any part arrives damaged or faulty, a replacement part will be shipped to you for free.

              What if I need a new battery, tire or some other part?

              • We sell some new batteries and parts on our website. Check out our PARTS & ACCESSORIES page. If you don't find it there, you can always email us and tell us what part you need. We will order the part for you from the manufacturer or direct you straight to the appropriate product page.

              How long can the battery last before it needs to be replaced?

              • This varies depending on the type and power of the battery, but almost all will last at least 500 full charges which will get you thousands of miles. Most people never use up an entire battery, so it is not something that should effect your decision making. After 500 full charges, you will probably want to get a new and better e-bike anyway.  

              How far can I go on one charge?

              • That depends entirely on the bike. It can range from as low as 20 miles per charge for a lower end e-bike to as high as 50 miles on some e-bikes such as the Green Bike GB-5.

              How much does it cost for me to charge my bike?

              • It only costs about $0.15 of electricity to fully charge a battery. That’s less than 1¢ per mile…

              Does my e-bike need regular maintenance?

              • Electric bikes are very easy to maintain. When it comes to the motor and battery, you can basically set it and forget. The battery may eventually need to be replaced, but that is thousands of miles into the future. Besides charging your battery when necessary, all you need to do is check the tire pressure regularly and keep the bike chain lubricated like any other bike.

              FAQ's About Your E-Bike Order

              How much does shipping cost?

              What shipping service is used?

              • Bikes are shipped via UPS, FedEx, USPS or DHL depending upon the manufacturer. A small number of bikes are shipped via freight, and they will say so on the shipping tab of the product page. To check the average number of days to recieve a package by ground service, go to https://www.ups.com/maps. Find out more about our SHIPPING INFORMATION.

              What condition will my bike arrive in?

              • Your bike will come pre-assembled. Bikes come with their frame and back wheel attached, and the only assembly required is attaching the front wheel (2 minute job), and in some cases securing the handlebars and pedals. All bolts and screws are torqued to manufacturer specifications when the bike arrives. Here is a brief rundown on the assembling process: ASSEMBLING AN ELECTRIC BIKE.

              What is the your return policy?

              • We offer a reasonable return policy, which can be viewed at: RETURN POLICY

              Do electric bikes come with a warranty?

              • Every bike ordered from eBikeJOY! is brand new and includes the manufacturer's warranty. Specific manufacturer warranties are listed on product pages or can be viewed on their respective websites. Check out our WARRANTY INFORMATION page. If you have any other questions feel free to contact us support@ebikejoy.com

              When will I receive my free gift?

              • When placing an order you may qualify for a free gift. A product description that includes the information in the order details is a free gift from us that is our way of saying thank you to our customer's. These item's are not guaranteed however, and are only available as supplies last. These item's are included in the price of your order and will either ship with the order or be shipped separately. Orders that utilize coupon code sales do not qualify for any free gift promotion.

              Contact us if you have any further questions on our e-bikes or your order. Please call 888-753-2453 #1 or EMAIL US with your question. 


              Customer Testimonials

              I rate customer service at eBikeJOY! as excellent! - M. Behehani

              I am 100% satisfied with this bike. It's super fun to ride has plenty of battery life - P. Franchini

              Everything arrived as ordered and was easy to put together. - J. Ellis

               

              Klarna pay over time financing for electric bicycles

              We work very hard to ensure that we offer the absolute best prices online. We want you to feel confident that you are getting the absolute best price for the product you are ordering.

              To request your price match refund simply e-mail us a link to the same product on our competitors website within 5 days from the date of your order and we will process the credit accordingly.

              Our 100% Price Guarantee has some limitations:

              You must purchase the item from our website before requesting your Price Match Guarantee

              • Promotions such as rebates and buy one, get one free offers are not eligible
              • The item must be in stock on the competitors website
              • The item must not have been purchased during a close-out or special sale
              • The item price can only be before a coupon code has been applied
              • The competitor must be an online store, they may not have a retail location
              • The website cannot be a discounter or auction website (ie; eBay, Overstock, etc..)
              • The competitor must be an Authorized Retailer of the product in question
              • The competitor must NOT be in violation of the manufacturer product MAP (Minimum Advertised Price) pricing policy
              • All X-Treme brand bikes are excluded
              • The value of any free gifts will be added to the lower price for comparison
              • The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax
              • It does not apply to prices for our own store bought at different dates. We reserve the right to change prices due to fluctuating sale prices from our manufacturers. Once purchased, you "lock" in that price. If the price for that same item in our store decreases tomorrow or at any future date, you will still be locked into your original sale price.

              *Please Note: Due to industry-wide end of year closeouts and sales, price matches are not honored during the holiday season from November 15 - January 3rd.

              If you want to check if we can price match a product before you place your order, please call 888-753-2453 #1 or email us: PRICE MATCH GUARANTEE 


              Customer Testimonials

              It's so much fun to ride. I love it and would recommend it. - S. Sakara

              Wife loves the bike. Easy to assemble and good customer service - Gerrit

              These old bones really enjoy the step through feature!- M. Collier


              Klarna pay over time financing for electric bicycles

              QUESTIONS & ANSWERS

              Ask a Question
              • What is the widest tire that can be installed on the bike? Are there fenders available?

                Sorry. We do not do any modifications on bikes nor know anything about them. Sorry. No. X-Treme does not any fenders for this bike.

              • What size tires are on the Sedona

                The X-Treme Sedona has Kenda 26 x 2.10 inch wheels.

              • Is there a fat tire version of this bike?

                Sorry. No. This is the only version.

              • Does this bike have throttle capability

                The X-Treme Sedona comes with a Variable Speed Thumb Throttle - SPAS Power Assisted - Pedal Power

              • Do you have/sell breaks for this x-stream Sedona bike? Thank you

                Sorry. No. We sell very limited repair parts for X-Treme bikes. You might want to contact X-Treme direct: http://www.x-tremescooters.com

              • If we have the pro assembly on this bike, how then is it shipped? shipping address is Winter Park Florida

                Sure. Here are answers to our Bike Assembly Service: https://www.ebikejoy.com/pages/free-assembly


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