CFG/NAC Brands: E-Concept, e-Mazing Innovations, Grace, Hollandia, Joulvert, Lombardo, PFIFF, Steppenwolf
This return policy applies to the following brand products:
- e-Mazing Innovations
All Return Claims must be initiated within 15 days from the date of delivery. All bikes must be in brand new, unused condition. All returns will be handled on a case-by-case basis.
eBikeJOY! will issue a return authorization with the correct return shipping address. No returns will be accepted without a valid return authorization number.
Customer is responsible for all return shipping costs. A re-stocking fee of up to 25% will be deducted from your return.
All returns must be initiated through eBikeJOY!. Please EMAIL US with your request.