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EV Rider Royale 4 12V 1300W Electric Mobility Scooter

EV Rider

Item #:

  • $4,72500
  • REGULAR $5,125.00
  • Save $400

Estimated Arrival: Between Aug 22 and Aug 29.

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EV Rider Royale 4 12V 1300W Electric Mobility Scooter Reviews

ev-rider-logo

EV Rider Royale 4 12V 1300W Electric Mobility Scooter. Save Extra $250 with Coupon Code "EVRIDER$250"

A luxurious four-wheeled big-sized dual seat scooter that features an all-digital display panel, automatic speed reduction and a fully-independent suspension system. Free Battery!

free-shipping-on-electric-bikes free-battery-for-electric-scooter
ev

*Your gift will be included automatically in your order

 

Features:

  • Full suspension and a top speed of up to 9.3mph / 15kmh
  • Digital tritium display with odometer, actual speed, trip meter, battery indicator, ambient temperature sensor
  • Complete light package with blinkers contained within mirror covers
  • Aluminum alloy wheel rims
  • Free Shipping & No Sales Tax
  • Free Battery

          Specifications:

          Ground Clearance

          6" in / 15 cm

          Length - Overall 

          62" in / 158 cm 

          Width - Overall

          29" in / 74 cm - Std Wheels

          Height - Overall

          53" in / 135 cm

          Height for Transport - Minimum

          42.5" in / 108cm - Seat Folded

          Seat - Width & Depth & Height

          20"W x 18" Depth x 28"H

          Seat - Cushion Height - Maximum

          31" in Floor / 21" in Platform

          Turning Radius 63" in / 160 cm

          Rim & Tire Type

          Aluminum Alloy Rims // Road Rated Pneumatic Tires

          Tire Type Pneumatic Tires
          Rim Material Aluminum Alloy Rims
          Wheelbase 39" in / 99.25 cm

          OEM Spec

          Front: 3.00 - 8
          Rear: 10 - 3.50

          Diameter - Outside

          Front: 13.5" in / 35 cm
          Rear: 16" / 41 cm

          Width - Tire

          Front: 3.5" in / 9 cm
          Rear: 4" / 11 cm

          Diameter - Rim

          Front: 8" in / 21 cm
          Rear: 10" / 26 cm

          Max PSI

          Front: 36
          Rear: 36

          Weight w / Batteries

          414 lbs / 188 kgs

          Weight w / No Batteries

          310 lbs / 141 kgs

          Battery Type (Recommended)

          Sealed Lead Acid-AGM

          Battery Power (Rec. / Two Required) 80Ah / 12V

          Brake System

          Dual Disc w/Roll Back Prevention

          Climbing Angle (Maximum Recommended)

          12º

          Charger Type

          8 amp / Off-Board
          120 / 140 Volt / 50/60 Hz

          Charging Time 6 - 8 hrs

          Controller

          200 amp / Dynamic Rhino

          *Driving Range

           Up to 32 miles / 50 km

          Load Capacity

          450 lbs / 205 kgs

          Motor / Transaxle

          1300W / 4100RPM / 1.7HP
          Rear Wheel Drive / Brush Motor

          *Speed - Maximum

          9.3 mph / 15 kmh

          ***Basket-Rear-Type & Color

          Wire-Black or Travel Case-Locking

          Color

          BURGUNDY // BLACK // SILVER

          Control - Display Type

          Digital Tritium Controls: Speed,
          Time, Temp, & Battery Usage

          Cup Holder

          Optional

          Leg Room

          18" in / 46 cm

          Light Type

          Running Lights w/Mirror
          Mounted Signal blinkers

          Seat Type

          Captain Style

          Seat Features

          Seatbelt & Adjustable Armrests

          Seat Swivel
          Single Captain Seat Only

          360º

          Suspension

          Full Front & Rear

          Tiller Type

          Infinite Adjustment

          Throttle Control Type

          Thumb or Delta

          Turning Speed Safety Switch

          Yes-Standard

           

          DOCUMENTATION: 
          CLICK HERE TO DOWNLOAD THE OWNERS MANUAL

          Order Confirmation:

          As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and have pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that the item is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will reach out to you via e-mail or phone to inform you that the item is not currently available to delivery. If your item(s) are available for immediate shipment (typically within 5 business days), we will process the charges and submit the order for shipment.

          ebike-shipping-vendors

          Order Shipping & Package Tracking:

          If your order is in stock and we process the charges to your credit card, it typically will ship within 5 business days from the date of your order. With free shipping offers, we do not and cannot guarantee a timeline for delivery. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within 7 business days of your order, feel free to follow up with us at: EMAIL ABOUT ORDER  After you receive the tracking number, enter it below to track your shipment.

          Damages:

          Please inspect the packaging of your item(s) when they arrive, if you notice any damage of the box or product you should immediately make note of it on the bill of lading when signing for delivery and retain a copy of it for your records. If your item(s) do arrived damaged, please contact us and we will send you the contact info to file the claim with the manufacturer. All damage claims must go through the manufacturer which is the shipper of the product. Manufacturers handle ALL shipping/damage and warranty claims.

          Report all damage claims to eBikeJOY!. Please EMAIL US with your request as soon as you receive the damaged item. We will send you the contact info so you can begin initiating your claim.

           

          Return Information

          We pride ourselves on quick order processing and fulfillment. All returns are subject to the manufacturers return policy. Most bikes have a 15-30 day return period depending upon manufacturer. The customer must email eBikeJOY! and obtain an authorization to return a product. 

          All returns incur a 30% return/restocking fee plus return shipping charges that are paid by the customer. All returned items should arrive in like new condition with no signs of wear or tear. All returns are sent back to the manufacturer not eBikeJOY!. The item(s) must be returned to the correct address, the manufacturers address. EBikeJOY! does not accept returns of any item(s). Customers are responsible for all return shipping charges. Original shipping charges are non-refundable, including our "free shipping" option. If a "free shipping" option was used to ship the order out to the customer, this shipping fee will be deducted from the returned items total.

          All return requests must be initiated through eBikeJOY!. Please EMAIL US with your request.

           

          Cancellations & Refunds:

          All orders cancelled after 24 hours are subject to a $100 administration fee, whether or not your order has shipped. If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order minus the shipping charges paid.

          Pre-orders or backordered items cancelled after 24 hours from the time of purchase, will incur a $50 administration fee and a flat 15% restocking fee regardless of the scheduled shipping date. If your item has shipped, it is held to the same policy as mentioned above.

          If the customer refuses delivery of an item, they will be given a refund less the original "free shipping" offer, return shipping costs and a 30% restocking fee. Original shipping charges are non-refundable, including our "free shipping" option.

          All cancellations & refunds must be initiated through eBikeJOY!. Please EMAIL US with your request.

          What's the difference between a regular bike and an electric bike?

          • Electric bikes are a new and promising alternative form of urban transportation. They provide all the advantages of a regular bicycle: fun exercise, free parking, zero emissions, and freedom from gridlock, while eliminating one of the bicycle's more serious drawbacks, lack of power. Imagine pedalling up a hill as comfortably as riding down, that's what the e-bike experience is all about. In most situations in the city, riding an electric bike will be faster and cheaper than either car or public transit.
             
            Fundamentally, an e-bike is just a regular bicycle with an electric motor to provide additional assistance, fueled by electric energy stored in a lithium battery. You can pedal normally and just use the motor to help out on hills and headwinds, or use the motor all the time just to make riding easier. The experience is entirely different from riding say a gas scooter or motorbike. Here the electric assistance is perfectly smooth and silent, and it complements rather than supplants human power.

            There are four official Classes of electric bikes:

            Class 1 : under 750W, limited 20 mph, pedal assist (PAS)
            Class 2 : under 750W, limited 20 mph, pedal assist (PAS) + throttle
            Class 3 : under 750W, limited 20 mph, pedal assist (PAS) + throttle, 28 mph by PAS
            Class 4 : over 750W, over 28 mph, throttle or PAS

          Are electric bikes waterproof? Can they be ridden in the rain?

          • Electric bikes can be used during rainy conditions, but you should take care not to soak the electric motor, computer controller, or battery. When you get home from a wet ride, the entire bike should be wiped down with a dry cloth to remove excess water.

            Please be cautious, because riding any bicycle in rainy conditions can be hazardous, and you should only do so if you feel comfortable controlling your bike. Take turns more widely and slowly than normal, look out for puddles (which might be deeper than they appear) and please always wear a helmet.

          Will the extra weight make it difficult to pedal without the motor?

          • The short answer is yes but not much. The effect of weight is largely exaggerated in how a bicycle performs. A heavier bicycle is slightly harder to ride uphill, somewhat faster to ride downhill, and pretty much the same on the flat as a lightweight one.

            The addition of a motor and batteries can add anywhere from 15 to 30 lbs to a bike and has surprisingly little effect on its rideability.  You definitely do notice the weight if you have to pick the bike up and carry it for any reason though, and it can be a bit unwieldy.

          Do I need a license or permit to ride my electric bike?

          • None of the e-bikes we sell require any form of license or registration. That means your electric bicycle gets treated like a normal bike and is free of regulations and allowed on all bike paths. More powerful and expensive ebikes do, however, require a license.

          How much power does an e-bike use?

          • The average power that a typical cyclist will deliver is on the order of 150 watts, or 1/5th of a horsepower. If you're curious, most modern exercise bikes will display the exact wattage and you can get a feel for how much power you're producing with the legs.

            A fit individual can sustain 350 watts for about 10 minutes and up to 600 watts for a few seconds, but for continuous riding between 100-200 watts is typical. You might think then that 150 watts would be all you need for an ebike, but if you ever ride a 150 watt bike it will feel unimpressive. When a cyclists hits a hill, they switch to an easy gear and the speed drops to 10-15 km/h as they work hard and move at a slow pace. However when an electric bike does the same thing and slows to walking speed on the hills it seems way underpowered. To maintain nice speeds over 30 kph while going uphill requires on the order of 400-500 watts or more. On the flat, 400 watts (about 1/2 horsepower) will move a typical bicycle about 40 km/h.

          Does the e-bike recharge the battery when pedaling or braking?

          • This is one of the most commonly asked technical questions we get and it shows that the advantages and capabilities of electric drives are widely known. The answer is that yes, on most hub motor ebikes it is possible to recharge the batteries from pedaling. BUT, only when you are moving at a speed faster than the motor can attain itself.

            Recharging from pedaling is not really the intent of the electric drive as it is with, say, a hybrid car. In general, with an ebike you draw a net amount of power out of the battery pack to assist you riding. You then replenish this energy from the wall outlet, rather than by working extra hard later on in the trip. 

            The topic of regenerative braking comes up quite frequently, and the point here is not to recharge the batteries from your pedaling energy, but to recharge them from stored kinetic energy when you come to a stop. With any direct drive hub motor or geared ebike without a freewheeling motor, you will get regen currents when you are moving faster than the unloaded speed of the motor. So even though it won't bring you to a stop, it does act as a speed governor of sorts for long downhills, dumping the extra energy back into the pack, whether you want it to or not. In most cases it's quite rare that you would actually achieve speed greater than the unloaded speed of the motor for any length of time.

            Is there a warranty on my e-bike?

            • Yes there is. The specifics of the warranty vary depending on the manufacturer. You can find more details on our PRODUCT WARRANTY page. If any part arrives damaged or faulty, a replacement part will be shipped to you for free.

            What if I need a new battery, tire or some other part?

            • We sell some new batteries and parts on our website. Check out our PARTS & ACCESSORIES page. If you don't find it there, you can always email us and tell us what part you need. We will order the part for you from the manufacturer or direct you straight to the appropriate product page.

            How long can the battery last before it needs to be replaced?

            • This varies depending on the type and power of the battery, but almost all will last at least 500 full charges which will get you thousands of miles. Most people never use up an entire battery, so it is not something that should effect your decision making. After 500 full charges, you will probably want to get a new and better e-bike anyway.  

            How far can I go on one charge?

            • That depends entirely on the bike. It can range from as low as 20 miles per charge for a lower end e-bike to as high as 50 miles on some e-bikes such as the Green Bike GB-5.

            How much does it cost for me to charge my bike?

            • It only costs about $0.15 of electricity to fully charge a battery. That’s less than 1¢ per mile…

            Does my e-bike need regular maintenance?

            • Electric bikes are very easy to maintain. When it comes to the motor and battery, you can basically set it and forget. The battery may eventually need to be replaced, but that is thousands of miles into the future. Besides charging your battery when necessary, all you need to do is check the tire pressure regularly and keep the bike chain lubricated like any other bike.

            FAQ's About Your E-Bike Order

            How much does shipping cost?

            What shipping service is used?

            • Bikes are shipped via UPS, FedEx, USPS or DHL depending upon the manufacturer. A small number of bikes are shipped via freight, and they will say so on the shipping tab of the product page. To check the average number of days to recieve a package by ground service, go to https://www.ups.com/maps. Find out more about our SHIPPING INFORMATION.

            What condition will my bike arrive in?

            • Your bike will come pre-assembled. Bikes come with their frame and back wheel attached, and the only assembly required is attaching the front wheel (2 minute job), and in some cases securing the handlebars and pedals. All bolts and screws are torqued to manufacturer specifications when the bike arrives. Here is a brief rundown on the assembling process: ASSEMBLING AN ELECTRIC BIKE.

            What is the your return policy?

            • We offer a reasonable return policy, which can be viewed at: RETURN POLICY

            Do electric bikes come with a warranty?

            • Every bike ordered from eBikeJOY! is brand new and includes the manufacturer's warranty. Specific manufacturer warranties are listed on product pages or can be viewed on their respective websites. Check out our WARRANTY INFORMATION page. If you have any other questions feel free to contact us support@ebikejoy.com

            When will I receive my free gift?

            • When placing an order you may qualify for a free gift. A product description that includes the information in the order details is a free gift from us that is our way of saying thank you to our customer's. These item's are not guaranteed however, and are only available as supplies last. These item's are included in the price of your order and will either ship with the order or be shipped separately. Orders that utilize coupon code sales do not qualify for any free gift promotion.

            Contact us if you have any further questions on our e-bikes or your order. Please EMAIL US with your request.

            Warranty Information

            If you have any issues with your product, please email us at support@ebikejoy.com and we will provide you with contact information for the manufacturer or assist you in filing a warranty claim on your electric bike, part or accessory. The manufacturers handle all warranty support. All warranty requests must be submitted by email. We do not handle warranty requests by phone.

            For your reference, here is a list of links to the warranty policy for each of the brands we offer:

            Return Information

            All returns are subject to the manufacturers return policy. Most bikes have a 15-30 day return period depending upon manufacturer. The customer must email eBikeJOY! and obtain an authorization to return a item.

            All returns incur a 30% return/restocking fee. Customers are responsible for all return shipping charges and initiation of shipment. Original shipping charges are non-refundable, including our "free shipping" option. If a "free shipping" option was used to ship the order out to the customer, this shipping fee will be deducted from the returned items total.

            All returns are sent back to the manufacturer not eBikeJOY!. All returned items should arrive in like new condition with no signs of wear or tear. The item(s) must be returned to the correct address, the manufacturers address. We will provide the address to ship the item back. 

            EBikeJOY! does not accept returns of any item(s). Once the returned item arrives at the manufacturer, it will be inspected and if in like new condition, a refund will be processed on the customers original method of payment within 5-8 days. 

            All return requests must be submitted by email. We do not handle return requests by phone. Please email us at support@ebikejoy.com

            All return requests must be initiated through eBikeJOY!. Please EMAIL US with your request.

            Cancellations & Refund Information:

            We pride ourselves on quick order processing and fulfillment. Most orders are processed within 12 hrs. All orders cancelled after the order has processed is subject to a $100 cancellation fee, whether or not your order has shipped. If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order minus the shipping charges incurred by eBikeJOY!.

            Pre-orders or backordered items cancelled after 24 hours from the time of purchase, will incur a $50 cancellation fee and a flat 15% restocking fee regardless of the scheduled shipping date. If your item has shipped, it is held to the same policy as mentioned above.

            If the customer refuses delivery of an item, they will be given a refund less the original "free shipping" fee, return shipping costs and a 30% restocking fee. Original shipping charges are always non-refundable, including our "free shipping" option.

            All return cancellations and refunds must be submitted by email. We do not handle cancellations and refund requests by phone. Please email us at support@ebikejoy.com

            All cancellations & refunds must be initiated through eBikeJOY!. Please EMAIL US with your request.

            ev-rider-logo

            EV Rider Royale 4 12V 1300W Electric Mobility Scooter. Save Extra $250 with Coupon Code "EVRIDER$250"

            A luxurious four-wheeled big-sized dual seat scooter that features an all-digital display panel, automatic speed reduction and a fully-independent suspension system. Free Battery!

            free-shipping-on-electric-bikes free-battery-for-electric-scooter
            ev

            *Your gift will be included automatically in your order

             

            Features:

            • Full suspension and a top speed of up to 9.3mph / 15kmh
            • Digital tritium display with odometer, actual speed, trip meter, battery indicator, ambient temperature sensor
            • Complete light package with blinkers contained within mirror covers
            • Aluminum alloy wheel rims
            • Free Shipping & No Sales Tax
            • Free Battery

                    Specifications:

                    Ground Clearance

                    6" in / 15 cm

                    Length - Overall 

                    62" in / 158 cm 

                    Width - Overall

                    29" in / 74 cm - Std Wheels

                    Height - Overall

                    53" in / 135 cm

                    Height for Transport - Minimum

                    42.5" in / 108cm - Seat Folded

                    Seat - Width & Depth & Height

                    20"W x 18" Depth x 28"H

                    Seat - Cushion Height - Maximum

                    31" in Floor / 21" in Platform

                    Turning Radius 63" in / 160 cm

                    Rim & Tire Type

                    Aluminum Alloy Rims // Road Rated Pneumatic Tires

                    Tire Type Pneumatic Tires
                    Rim Material Aluminum Alloy Rims
                    Wheelbase 39" in / 99.25 cm

                    OEM Spec

                    Front: 3.00 - 8
                    Rear: 10 - 3.50

                    Diameter - Outside

                    Front: 13.5" in / 35 cm
                    Rear: 16" / 41 cm

                    Width - Tire

                    Front: 3.5" in / 9 cm
                    Rear: 4" / 11 cm

                    Diameter - Rim

                    Front: 8" in / 21 cm
                    Rear: 10" / 26 cm

                    Max PSI

                    Front: 36
                    Rear: 36

                    Weight w / Batteries

                    414 lbs / 188 kgs

                    Weight w / No Batteries

                    310 lbs / 141 kgs

                    Battery Type (Recommended)

                    Sealed Lead Acid-AGM

                    Battery Power (Rec. / Two Required) 80Ah / 12V

                    Brake System

                    Dual Disc w/Roll Back Prevention

                    Climbing Angle (Maximum Recommended)

                    12º

                    Charger Type

                    8 amp / Off-Board
                    120 / 140 Volt / 50/60 Hz

                    Charging Time 6 - 8 hrs

                    Controller

                    200 amp / Dynamic Rhino

                    *Driving Range

                     Up to 32 miles / 50 km

                    Load Capacity

                    450 lbs / 205 kgs

                    Motor / Transaxle

                    1300W / 4100RPM / 1.7HP
                    Rear Wheel Drive / Brush Motor

                    *Speed - Maximum

                    9.3 mph / 15 kmh

                    ***Basket-Rear-Type & Color

                    Wire-Black or Travel Case-Locking

                    Color

                    BURGUNDY // BLACK // SILVER

                    Control - Display Type

                    Digital Tritium Controls: Speed,
                    Time, Temp, & Battery Usage

                    Cup Holder

                    Optional

                    Leg Room

                    18" in / 46 cm

                    Light Type

                    Running Lights w/Mirror
                    Mounted Signal blinkers

                    Seat Type

                    Captain Style

                    Seat Features

                    Seatbelt & Adjustable Armrests

                    Seat Swivel
                    Single Captain Seat Only

                    360º

                    Suspension

                    Full Front & Rear

                    Tiller Type

                    Infinite Adjustment

                    Throttle Control Type

                    Thumb or Delta

                    Turning Speed Safety Switch

                    Yes-Standard

                     

                    DOCUMENTATION: 
                    CLICK HERE TO DOWNLOAD THE OWNERS MANUAL

                    Order Confirmation:

                    As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and have pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that the item is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will reach out to you via e-mail or phone to inform you that the item is not currently available to delivery. If your item(s) are available for immediate shipment (typically within 5 business days), we will process the charges and submit the order for shipment.

                    ebike-shipping-vendors

                    Order Shipping & Package Tracking:

                    If your order is in stock and we process the charges to your credit card, it typically will ship within 5 business days from the date of your order. With free shipping offers, we do not and cannot guarantee a timeline for delivery. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within 7 business days of your order, feel free to follow up with us at: EMAIL ABOUT ORDER  After you receive the tracking number, enter it below to track your shipment.

                    Damages:

                    Please inspect the packaging of your item(s) when they arrive, if you notice any damage of the box or product you should immediately make note of it on the bill of lading when signing for delivery and retain a copy of it for your records. If your item(s) do arrived damaged, please contact us and we will send you the contact info to file the claim with the manufacturer. All damage claims must go through the manufacturer which is the shipper of the product. Manufacturers handle ALL shipping/damage and warranty claims.

                    Report all damage claims to eBikeJOY!. Please EMAIL US with your request as soon as you receive the damaged item. We will send you the contact info so you can begin initiating your claim.

                     

                    Return Information

                    We pride ourselves on quick order processing and fulfillment. All returns are subject to the manufacturers return policy. Most bikes have a 15-30 day return period depending upon manufacturer. The customer must email eBikeJOY! and obtain an authorization to return a product. 

                    All returns incur a 30% return/restocking fee plus return shipping charges that are paid by the customer. All returned items should arrive in like new condition with no signs of wear or tear. All returns are sent back to the manufacturer not eBikeJOY!. The item(s) must be returned to the correct address, the manufacturers address. EBikeJOY! does not accept returns of any item(s). Customers are responsible for all return shipping charges. Original shipping charges are non-refundable, including our "free shipping" option. If a "free shipping" option was used to ship the order out to the customer, this shipping fee will be deducted from the returned items total.

                    All return requests must be initiated through eBikeJOY!. Please EMAIL US with your request.

                     

                    Cancellations & Refunds:

                    All orders cancelled after 24 hours are subject to a $100 administration fee, whether or not your order has shipped. If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order minus the shipping charges paid.

                    Pre-orders or backordered items cancelled after 24 hours from the time of purchase, will incur a $50 administration fee and a flat 15% restocking fee regardless of the scheduled shipping date. If your item has shipped, it is held to the same policy as mentioned above.

                    If the customer refuses delivery of an item, they will be given a refund less the original "free shipping" offer, return shipping costs and a 30% restocking fee. Original shipping charges are non-refundable, including our "free shipping" option.

                    All cancellations & refunds must be initiated through eBikeJOY!. Please EMAIL US with your request.

                    What's the difference between a regular bike and an electric bike?

                    • Electric bikes are a new and promising alternative form of urban transportation. They provide all the advantages of a regular bicycle: fun exercise, free parking, zero emissions, and freedom from gridlock, while eliminating one of the bicycle's more serious drawbacks, lack of power. Imagine pedalling up a hill as comfortably as riding down, that's what the e-bike experience is all about. In most situations in the city, riding an electric bike will be faster and cheaper than either car or public transit.
                       
                      Fundamentally, an e-bike is just a regular bicycle with an electric motor to provide additional assistance, fueled by electric energy stored in a lithium battery. You can pedal normally and just use the motor to help out on hills and headwinds, or use the motor all the time just to make riding easier. The experience is entirely different from riding say a gas scooter or motorbike. Here the electric assistance is perfectly smooth and silent, and it complements rather than supplants human power.

                      There are four official Classes of electric bikes:

                      Class 1 : under 750W, limited 20 mph, pedal assist (PAS)
                      Class 2 : under 750W, limited 20 mph, pedal assist (PAS) + throttle
                      Class 3 : under 750W, limited 20 mph, pedal assist (PAS) + throttle, 28 mph by PAS
                      Class 4 : over 750W, over 28 mph, throttle or PAS

                    Are electric bikes waterproof? Can they be ridden in the rain?

                    • Electric bikes can be used during rainy conditions, but you should take care not to soak the electric motor, computer controller, or battery. When you get home from a wet ride, the entire bike should be wiped down with a dry cloth to remove excess water.

                      Please be cautious, because riding any bicycle in rainy conditions can be hazardous, and you should only do so if you feel comfortable controlling your bike. Take turns more widely and slowly than normal, look out for puddles (which might be deeper than they appear) and please always wear a helmet.

                    Will the extra weight make it difficult to pedal without the motor?

                    • The short answer is yes but not much. The effect of weight is largely exaggerated in how a bicycle performs. A heavier bicycle is slightly harder to ride uphill, somewhat faster to ride downhill, and pretty much the same on the flat as a lightweight one.

                      The addition of a motor and batteries can add anywhere from 15 to 30 lbs to a bike and has surprisingly little effect on its rideability.  You definitely do notice the weight if you have to pick the bike up and carry it for any reason though, and it can be a bit unwieldy.

                    Do I need a license or permit to ride my electric bike?

                    • None of the e-bikes we sell require any form of license or registration. That means your electric bicycle gets treated like a normal bike and is free of regulations and allowed on all bike paths. More powerful and expensive ebikes do, however, require a license.

                    How much power does an e-bike use?

                    • The average power that a typical cyclist will deliver is on the order of 150 watts, or 1/5th of a horsepower. If you're curious, most modern exercise bikes will display the exact wattage and you can get a feel for how much power you're producing with the legs.

                      A fit individual can sustain 350 watts for about 10 minutes and up to 600 watts for a few seconds, but for continuous riding between 100-200 watts is typical. You might think then that 150 watts would be all you need for an ebike, but if you ever ride a 150 watt bike it will feel unimpressive. When a cyclists hits a hill, they switch to an easy gear and the speed drops to 10-15 km/h as they work hard and move at a slow pace. However when an electric bike does the same thing and slows to walking speed on the hills it seems way underpowered. To maintain nice speeds over 30 kph while going uphill requires on the order of 400-500 watts or more. On the flat, 400 watts (about 1/2 horsepower) will move a typical bicycle about 40 km/h.

                    Does the e-bike recharge the battery when pedaling or braking?

                    • This is one of the most commonly asked technical questions we get and it shows that the advantages and capabilities of electric drives are widely known. The answer is that yes, on most hub motor ebikes it is possible to recharge the batteries from pedaling. BUT, only when you are moving at a speed faster than the motor can attain itself.

                      Recharging from pedaling is not really the intent of the electric drive as it is with, say, a hybrid car. In general, with an ebike you draw a net amount of power out of the battery pack to assist you riding. You then replenish this energy from the wall outlet, rather than by working extra hard later on in the trip. 

                      The topic of regenerative braking comes up quite frequently, and the point here is not to recharge the batteries from your pedaling energy, but to recharge them from stored kinetic energy when you come to a stop. With any direct drive hub motor or geared ebike without a freewheeling motor, you will get regen currents when you are moving faster than the unloaded speed of the motor. So even though it won't bring you to a stop, it does act as a speed governor of sorts for long downhills, dumping the extra energy back into the pack, whether you want it to or not. In most cases it's quite rare that you would actually achieve speed greater than the unloaded speed of the motor for any length of time.

                      Is there a warranty on my e-bike?

                      • Yes there is. The specifics of the warranty vary depending on the manufacturer. You can find more details on our PRODUCT WARRANTY page. If any part arrives damaged or faulty, a replacement part will be shipped to you for free.

                      What if I need a new battery, tire or some other part?

                      • We sell some new batteries and parts on our website. Check out our PARTS & ACCESSORIES page. If you don't find it there, you can always email us and tell us what part you need. We will order the part for you from the manufacturer or direct you straight to the appropriate product page.

                      How long can the battery last before it needs to be replaced?

                      • This varies depending on the type and power of the battery, but almost all will last at least 500 full charges which will get you thousands of miles. Most people never use up an entire battery, so it is not something that should effect your decision making. After 500 full charges, you will probably want to get a new and better e-bike anyway.  

                      How far can I go on one charge?

                      • That depends entirely on the bike. It can range from as low as 20 miles per charge for a lower end e-bike to as high as 50 miles on some e-bikes such as the Green Bike GB-5.

                      How much does it cost for me to charge my bike?

                      • It only costs about $0.15 of electricity to fully charge a battery. That’s less than 1¢ per mile…

                      Does my e-bike need regular maintenance?

                      • Electric bikes are very easy to maintain. When it comes to the motor and battery, you can basically set it and forget. The battery may eventually need to be replaced, but that is thousands of miles into the future. Besides charging your battery when necessary, all you need to do is check the tire pressure regularly and keep the bike chain lubricated like any other bike.

                      FAQ's About Your E-Bike Order

                      How much does shipping cost?

                      What shipping service is used?

                      • Bikes are shipped via UPS, FedEx, USPS or DHL depending upon the manufacturer. A small number of bikes are shipped via freight, and they will say so on the shipping tab of the product page. To check the average number of days to recieve a package by ground service, go to https://www.ups.com/maps. Find out more about our SHIPPING INFORMATION.

                      What condition will my bike arrive in?

                      • Your bike will come pre-assembled. Bikes come with their frame and back wheel attached, and the only assembly required is attaching the front wheel (2 minute job), and in some cases securing the handlebars and pedals. All bolts and screws are torqued to manufacturer specifications when the bike arrives. Here is a brief rundown on the assembling process: ASSEMBLING AN ELECTRIC BIKE.

                      What is the your return policy?

                      • We offer a reasonable return policy, which can be viewed at: RETURN POLICY

                      Do electric bikes come with a warranty?

                      • Every bike ordered from eBikeJOY! is brand new and includes the manufacturer's warranty. Specific manufacturer warranties are listed on product pages or can be viewed on their respective websites. Check out our WARRANTY INFORMATION page. If you have any other questions feel free to contact us support@ebikejoy.com

                      When will I receive my free gift?

                      • When placing an order you may qualify for a free gift. A product description that includes the information in the order details is a free gift from us that is our way of saying thank you to our customer's. These item's are not guaranteed however, and are only available as supplies last. These item's are included in the price of your order and will either ship with the order or be shipped separately. Orders that utilize coupon code sales do not qualify for any free gift promotion.

                      Contact us if you have any further questions on our e-bikes or your order. Please EMAIL US with your request.

                      Warranty Information

                      If you have any issues with your product, please email us at support@ebikejoy.com and we will provide you with contact information for the manufacturer or assist you in filing a warranty claim on your electric bike, part or accessory. The manufacturers handle all warranty support. All warranty requests must be submitted by email. We do not handle warranty requests by phone.

                      For your reference, here is a list of links to the warranty policy for each of the brands we offer:

                      Return Information

                      All returns are subject to the manufacturers return policy. Most bikes have a 15-30 day return period depending upon manufacturer. The customer must email eBikeJOY! and obtain an authorization to return a item.

                      All returns incur a 30% return/restocking fee. Customers are responsible for all return shipping charges and initiation of shipment. Original shipping charges are non-refundable, including our "free shipping" option. If a "free shipping" option was used to ship the order out to the customer, this shipping fee will be deducted from the returned items total.

                      All returns are sent back to the manufacturer not eBikeJOY!. All returned items should arrive in like new condition with no signs of wear or tear. The item(s) must be returned to the correct address, the manufacturers address. We will provide the address to ship the item back. 

                      EBikeJOY! does not accept returns of any item(s). Once the returned item arrives at the manufacturer, it will be inspected and if in like new condition, a refund will be processed on the customers original method of payment within 5-8 days. 

                      All return requests must be submitted by email. We do not handle return requests by phone. Please email us at support@ebikejoy.com

                      All return requests must be initiated through eBikeJOY!. Please EMAIL US with your request.

                      Cancellations & Refund Information:

                      We pride ourselves on quick order processing and fulfillment. Most orders are processed within 12 hrs. All orders cancelled after the order has processed is subject to a $100 cancellation fee, whether or not your order has shipped. If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order minus the shipping charges incurred by eBikeJOY!.

                      Pre-orders or backordered items cancelled after 24 hours from the time of purchase, will incur a $50 cancellation fee and a flat 15% restocking fee regardless of the scheduled shipping date. If your item has shipped, it is held to the same policy as mentioned above.

                      If the customer refuses delivery of an item, they will be given a refund less the original "free shipping" fee, return shipping costs and a 30% restocking fee. Original shipping charges are always non-refundable, including our "free shipping" option.

                      All return cancellations and refunds must be submitted by email. We do not handle cancellations and refund requests by phone. Please email us at support@ebikejoy.com

                      All cancellations & refunds must be initiated through eBikeJOY!. Please EMAIL US with your request.

                      QUESTIONS & ANSWERS

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