Menu
Cart 0

Green Bike USA GB5 36V 350W Cruiser Folding Electric Bike

Green Bike USA

Item #:

  • $1,29900
  • REGULAR $1,899.00
  • Save $600

master card - discover - American Express - amazon - Apple Pay - google pay

We match any online advertised price!

free shipping, no sales tax, lowest prices, fast shipping, price match

LEARN ABOUT THESE IN OUR FAQ'S - CLICK HERE

chat with our agents about electric bikes

Green Bike USA GB5 36V 350W Cruiser Folding Electric Bike Reviews

Customer Reviews

Based on 32 reviews
94%
(30)
6%
(2)
0%
(0)
0%
(0)
0%
(0)
C
C.W.
Follow-up

I now have 1,816 miles on my GB5 36v 350w bike. One flat tire fixed with partial bottle of Green Slime. Tires still original with another three to four hundred miles expected until replacement. Battery still strong so far. Took the bike to Quartzite, Arizona this year in the motorhome. Really made it fun exploring. I still love this machine!

Glad you are liking your GB5. You seem to be getting quite a few miles on that. Good to here it takes a licking and keeps on ticking!
m
m.
Love it. Good for unpaved, hilly terrain as well as pavement. Solid but heavy.

Have had this bike for six months. Use it on unpaved, mountain roads with no problem. Plenty of power. Sturdy. Feels secure. Electronics work great. Needed some minor adjustments coming out of the box with the gears. There was a question about the latch and how it works. I include some photos. You lift the latch, push in and then lift the whole thing up before bending the bike in half. The latch fits snuggly and firmly into place and feels secure. I have never had a problem with it. The bike is easy enough to fold but is heavy. I would not recommend it for anyone thinking of storing it flights of stairs above ground level. I fold it to put in my car (hatchback) with no problem. I also appreciate the back suspension on the unpaved roads.

K
K.
Miles Ahead of the Competition

The bike was well packaged, arrived in perfect condition. Per the instructions I charged the battery before using the bike. I rode it to the Greenway and rode 20 miles. Mostly flat with a slight uphill grade for 10 miles out, slight downhill grade on the return 10 miles. The battery still had a good charge left, even though I did most of the trip at 20 mph, smiling all the way. Rode again today and put on another 5 miles. The battery still had some juice left after the ride.

A quality bike, and a great choice for the commuter, or just for fun rides. Exactly what I was hoping for. I believe that 40-50 miles on a charge would be possible if pedal assist was used exclusively, instead of the twist and go۪. This is just about the most fun you can have on 2 wheels!

W
W.
better than more expensive bikes

I wanted to share my experience with Green Bike and Rose at Bikexpress. I was impressed with their service and care after the purchase.
I searched for a fold able electric bike, and found Green Bike to offer the highest quality, best brakes, suspension and gears and strong motor, better than many other more expensive bikes.
I runs smooth due to the full suspension even over dirt paths.
I outfitted the bike with BV all weather handlebar quick release DSLR camera bag, which I use for all kinds of things, and Axiom Seymour DLX 45 Pannier Set , grey/black , from Amazon.
I love to go to Farmers Market and load the bags with up to 40 pound of stuff, and even if it is on just one side I still have great balance, perhaps because the center of gravity is low to the ground.
Because of the strong motor, I feel a strong boost going up a hill, like being pushed from behind, and feel like a kid again. ____.. zooming along _____..

F
F.
Happy 1st Day with this new, quality Bike

I received today the shipping and it turned my garage into a snow-like experience. The packing was very good with lots and lots of styrofoam flakes. it was more work to remove all the styrofoam flakes than putting the bike together. But its all good because it protected the bike well. It arrived with only a minor scratch. The battery was already about 3/4 full loaded and I took it for a first ride. The handbook is very genetic and was little helpful. But most was easy to figure out on my own. The quality of the bike is very good. If Apple would build a bike, it could be this one! Every part seems from good quality. After riding it 2 miles I got a big, happy smile in my face. After about 6 miles the humming, low motor noise became even a bit quieter. Two things I noticed could be better for me: I am 63_ tall, slim, with size 34 long legs. For me the seat is missing about 1-2 inch to the perfect high. But the handle bar is very nice high and good adjustable. The hand grips are very nice too. The throttle is a thumb lever and I like that better than the twist throttle on my prior, 3 year old electrical eZIP-Bike. For my taste the gears could be higher, meaning, starting with the 3rd gear as 1st gear and having 2 more gears after the 6th gear. The current 6th gear wants me to shift up if I go 20 km/h or faster. Pedaling at 25-30 km/h becomes just to fast. I still give it 5 stars for the quality and fun of the bike. Shipping was very quick. Ordered weekend and had it on Tuesday.

green_bike_usa_large

GB5 36V/13Ah Cruiser Folding Electric Bicycle by Green Bike USA. Free Gift of Cell Phone Holder! $40 Retail Value! 

The Green Bike USA GB-5 offers an unbelievable value - perhaps the best value in the electric bike mid range market.

It comes packed with high end components usually found on bikes $2,000+. This bike has a full suspension and folds easily for storage or transportation. While most electric bikes only can go 15-30 miles, the GB-5 can travel upwards of 50 miles on a single charge thanks to the advanced Samsung 36v/13ah battery.

This bike  uses a Shimano shifter with 7 gears. Another great feature of this bike is the LCD display it comes with, this will help you keep of your speed and mileage during your rides. Disc brakes in the front round out this incredible bike.

free-shipping-on-electric-bikes No Sales Tax on electric bikes
warranty-green-usa free cell phone holder with electric bike

*Your gifts will be included automatically in your order. Not valid during special sales or with any other offers.

The bike can be used as an average bike where the rider provides all the power, or you can use just the throttle where the bike will do all of the work. There is also an in between option called pedal assist where the rider pedals and the motor provides a solid boost at the same time. The GB5's best feature that sets is apart from the rest may be its huge range, as it can drive for 50 miles on its own in one charge. This makes the perfect for commuting and city travel.

Green Bike USA is a company that is working hard to make a big splash in the electric bike market. If you are looking for an opportunity to get the most for your money, they offer exceptional bikes at reasonable prices. 

Green Bike USA GB5 Cruiser Features:

    • Fast charging Lithium Samsung battery 36V/13AH
    • Easy quick folding to take with you in your car or in a train
    • 8 FUN 350W motor
    • Big LCD multi-functional display (watch your speed, distance, time, level assist)
    • Full suspension for smooth riding
    • Front & Rear Tektro disc brakes
    • Shimano 6 gear
    • 9 levels pedal assist
    • Better & stronger  lights
    • Left & right turn signals
    • Brakes light
    • Electric horn
    • Front and rear lights, controlled by the display
    • Wide handlebar for easier maneuvering, extremely reliable
    • Wide comfortable seat
    • Free Shipping
    • No Sales Tax
    • Free Cell Phone Holder

        Green Bike USA GB5 Folding Electric Bike Specifications:

        Motor 350w 8FUN motor
        Battery SAMSUNG 36V /13AH lithium 
        PAS & displayer LCD display. 9 levels of pedal assist USB EXIT
        Controller & sensor 6 tubes intelligent brushless
        Charger AC 100V-240V 2A
        Charging time 3-6 hours
        Throttle Thomb Throttle
        Frame 6061 aluminium alloy.20''
        Tires 20''*2.25 KENDA PUNCTURE FREE
        Rim Al alloy 20''*1.75*36H*13G CNC side wall
        Bicycle Handlebar 63cm
        Front fork RST suspension fork
        Brake Front/Rear disk brak,TEKTRO
        Speed gears Shimano 6 speed gears
        Rear derailleur SHIMANO
        Brake lever Al alloy with power off when braking
        Chain wheel 52T*170,al alloy crank
        Saddle Velo big saddle
        Seat post Al foldable
        Lighting F&R LED lights connect power
        OTHER: LEFT/RIGHT TURN SIGNALS - OPEARATED FROM HANDLEBAR
        ELECTRIC HORN. BRAKES LIGHT
        COLORS: BLACK, WHITE, SILVER, RED

         

        Green Bike GB5 Cruiser Electric Bike Documentation: 
        CLICK HERE to Download the Owners Manual

        Green Bike USA GB5 Folding Bike Videos:

        Order Confirmation & Processing:

        As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and have authorized your credit card for the purchase. This does not however always mean your item is currently available or the item is available at that price. While we try to keep up-to-date inventory and pricing information on our website, inventory levels and prices change on a daily basis and we cannot always keep information current. 

        All orders, including pre-orders (except for financed orders) are fully payable upon the date the order is placed.

        Once we have finalized your authorization for purchase, we reach out to our suppliers to confirm that the item is in-stock and available for immediate shipment. Order processing typically takes 2-3 business days.

        If your item is on backorder or unavailable, we will reach out to you via e-mail, text or phone to inform you that the item is not currently available for delivery. You can decide if you would like to wait for the expected in-stock date or cancel the order. If your item(s) are available for shipment (typically within 5 business days), we will process the order for shipment.

        ebike-shipping-vendors

        Order Shipping & Package Tracking:

        If your order is in stock, it typically will ship within 5 business days from the date of your order after it has gone through order processing. With free shipping offers, we do not and cannot guarantee a timeline for delivery. We will e-mail you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within 7 business days of your order, feel free to follow up with us at: EMAIL ABOUT ORDER  After you receive the tracking number, enter it below to track your shipment.

        Shipping Damage Claims:

        Please inspect the packaging of your item(s) when they arrive, if you notice any damage of the box or product you should immediately make note of it on the bill of lading when signing for delivery and retain a copy of it for your records. If your item(s) do arrived damaged, please contact us within 12 hrs. and we will send you the contact info to file the claim with the manufacturer and/or assist you with filing a claim with the manufacturer.

        We must receive any damage reports within 12 hrs. of receipt of package. All damage claims must go through the manufacturer which is the shipper of the product. eBikeJOY! does not handle damage claims. Manufacturers handle ALL shipping/damage and warranty claims.

        Report all damage claims to eBikeJOY!. Please EMAIL US with your request as soon as you receive the damaged item. We will send you the contact info so you can begin initiating your claim.

        Klarna pay over time financing for electric bicycles

        What's the difference between a regular bike and an electric bike?

        • Electric bikes are a new and promising alternative form of urban transportation. They provide all the advantages of a regular bicycle: fun exercise, free parking, zero emissions, and freedom from gridlock, while eliminating one of the bicycle's more serious drawbacks, lack of power. Imagine pedalling up a hill as comfortably as riding down, that's what the e-bike experience is all about. In most situations in the city, riding an electric bike will be faster and cheaper than either car or public transit.
           
          Fundamentally, an e-bike is just a regular bicycle with an electric motor to provide additional assistance, fueled by electric energy stored in a lithium battery. You can pedal normally and just use the motor to help out on hills and headwinds, or use the motor all the time just to make riding easier. The experience is entirely different from riding say a gas scooter or motorbike. Here the electric assistance is perfectly smooth and silent, and it complements rather than supplants human power.

          There are four official Classes of electric bikes:

          Class 1 : under 750W, limited 20 mph, pedal assist (PAS)
          Class 2 : under 750W, limited 20 mph, pedal assist (PAS) + throttle
          Class 3 : under 750W, limited 20 mph, pedal assist (PAS) + throttle, 28 mph by PAS
          Class 4 : over 750W, over 28 mph, throttle or PAS

        Are electric bikes waterproof? Can they be ridden in the rain?

        • Electric bikes can be used during rainy conditions, but you should take care not to soak the electric motor, computer controller, or battery. When you get home from a wet ride, the entire bike should be wiped down with a dry cloth to remove excess water.

          Please be cautious, because riding any bicycle in rainy conditions can be hazardous, and you should only do so if you feel comfortable controlling your bike. Take turns more widely and slowly than normal, look out for puddles (which might be deeper than they appear) and please always wear a helmet.

        Will the extra weight make it difficult to pedal without the motor?

        • The short answer is yes but not much. The effect of weight is largely exaggerated in how a bicycle performs. A heavier bicycle is slightly harder to ride uphill, somewhat faster to ride downhill, and pretty much the same on the flat as a lightweight one.

          The addition of a motor and batteries can add anywhere from 15 to 30 lbs to a bike and has surprisingly little effect on its rideability.  You definitely do notice the weight if you have to pick the bike up and carry it for any reason though, and it can be a bit unwieldy.

        Starbucks $100 Free Gift Card for Electric Bike Tours

        Do I need a license or permit to ride my electric bike?

        • None of the e-bikes we sell require any form of license or registration. That means your electric bicycle gets treated like a normal bike and is free of regulations and allowed on all bike paths. More powerful and expensive ebikes do, however, require a license.

        How much power does an e-bike use?

        • The average power that a typical cyclist will deliver is on the order of 150 watts, or 1/5th of a horsepower. If you're curious, most modern exercise bikes will display the exact wattage and you can get a feel for how much power you're producing with the legs.

          A fit individual can sustain 350 watts for about 10 minutes and up to 600 watts for a few seconds, but for continuous riding between 100-200 watts is typical. You might think then that 150 watts would be all you need for an ebike, but if you ever ride a 150 watt bike it will feel unimpressive. When a cyclists hits a hill, they switch to an easy gear and the speed drops to 10-15 km/h as they work hard and move at a slow pace. However when an electric bike does the same thing and slows to walking speed on the hills it seems way underpowered. To maintain nice speeds over 30 kph while going uphill requires on the order of 400-500 watts or more. On the flat, 400 watts (about 1/2 horsepower) will move a typical bicycle about 40 km/h.

        Does the e-bike recharge the battery when pedaling or braking?

        • This is one of the most commonly asked technical questions we get and it shows that the advantages and capabilities of electric drives are widely known. The answer is that yes, on most hub motor ebikes it is possible to recharge the batteries from pedaling. BUT, only when you are moving at a speed faster than the motor can attain itself.

          Recharging from pedaling is not really the intent of the electric drive as it is with, say, a hybrid car. In general, with an ebike you draw a net amount of power out of the battery pack to assist you riding. You then replenish this energy from the wall outlet, rather than by working extra hard later on in the trip. 

          The topic of regenerative braking comes up quite frequently, and the point here is not to recharge the batteries from your pedaling energy, but to recharge them from stored kinetic energy when you come to a stop. With any direct drive hub motor or geared ebike without a freewheeling motor, you will get regen currents when you are moving faster than the unloaded speed of the motor. So even though it won't bring you to a stop, it does act as a speed governor of sorts for long downhills, dumping the extra energy back into the pack, whether you want it to or not. In most cases it's quite rare that you would actually achieve speed greater than the unloaded speed of the motor for any length of time.

          Is there a warranty on my e-bike?

          • Yes there is. The specifics of the warranty vary depending on the manufacturer. You can find more details on our PRODUCT WARRANTY page. If any part arrives damaged or faulty, a replacement part will be shipped to you for free.

          What if I need a new battery, tire or some other part?

          • We sell some new batteries and parts on our website. Check out our PARTS & ACCESSORIES page. If you don't find it there, you can always email us and tell us what part you need. We will order the part for you from the manufacturer or direct you straight to the appropriate product page.

          How long can the battery last before it needs to be replaced?

          • This varies depending on the type and power of the battery, but almost all will last at least 500 full charges which will get you thousands of miles. Most people never use up an entire battery, so it is not something that should effect your decision making. After 500 full charges, you will probably want to get a new and better e-bike anyway.  

          How far can I go on one charge?

          • That depends entirely on the bike. It can range from as low as 20 miles per charge for a lower end e-bike to as high as 50 miles on some e-bikes such as the Green Bike GB-5.

          How much does it cost for me to charge my bike?

          • It only costs about $0.15 of electricity to fully charge a battery. That’s less than 1¢ per mile…

          Does my e-bike need regular maintenance?

          • Electric bikes are very easy to maintain. When it comes to the motor and battery, you can basically set it and forget. The battery may eventually need to be replaced, but that is thousands of miles into the future. Besides charging your battery when necessary, all you need to do is check the tire pressure regularly and keep the bike chain lubricated like any other bike.

          FAQ's About Your E-Bike Order

          How much does shipping cost?

          What shipping service is used?

          • Bikes are shipped via UPS, FedEx, USPS or DHL depending upon the manufacturer. A small number of bikes are shipped via freight, and they will say so on the shipping tab of the product page. To check the average number of days to recieve a package by ground service, go to https://www.ups.com/maps. Find out more about our SHIPPING INFORMATION.

          What condition will my bike arrive in?

          • Your bike will come pre-assembled. Bikes come with their frame and back wheel attached, and the only assembly required is attaching the front wheel (2 minute job), and in some cases securing the handlebars and pedals. All bolts and screws are torqued to manufacturer specifications when the bike arrives. Here is a brief rundown on the assembling process: ASSEMBLING AN ELECTRIC BIKE.

          What is the your return policy?

          • We offer a reasonable return policy, which can be viewed at: RETURN POLICY

          Do electric bikes come with a warranty?

          • Every bike ordered from eBikeJOY! is brand new and includes the manufacturer's warranty. Specific manufacturer warranties are listed on product pages or can be viewed on their respective websites. Check out our WARRANTY INFORMATION page. If you have any other questions feel free to contact us support@ebikejoy.com

          When will I receive my free gift?

          • When placing an order you may qualify for a free gift. A product description that includes the information in the order details is a free gift from us that is our way of saying thank you to our customer's. These item's are not guaranteed however, and are only available as supplies last. These item's are included in the price of your order and will either ship with the order or be shipped separately. Orders that utilize coupon code sales do not qualify for any free gift promotion.

          Contact us if you have any further questions on our e-bikes or your order. Please EMAIL US with your request. 

          Starbucks $100 Free Gift Card for Electric Bike Tours

          Warranty and Technical Support Information

          If you have any issues with your product, please email us at support@ebikejoy.com and we will provide you with contact information for the manufacturer or assist you in filing a warranty claim on your electric bike, part or accessory. The manufacturer handles all warranty and technical support. Please do not call. All warranty requests must be submitted by email. We do not handle warranty requests by phone.

          For your reference, here is a list of links to the warranty policy for each of the brands we offer:

          Return Information

          All returns are subject to the manufacturers return policy. Check out this page for further information on each brands return policy. BRAND RETURN POLICY Most bikes have a 15-30 day return period depending upon manufacturer. The customer must email eBikeJOY! and obtain an authorization to return a item.

          All returns incur a 30% return/restocking fee. Customers are responsible for all return shipping and handle return charges. Original shipping charges are non-refundable, including our "free shipping" option. If a "free shipping" option was used to ship the order to the customer, this shipping fee will be deducted from the returned items total.

          All returns are sent back to the manufacturer not eBikeJOY!. EBikeJOY! does not accept returns of any item(s). All returned items should arrive in like new condition with no signs of wear or tear. The item(s) must be returned to the correct address, the manufacturers address. We will provide the address to ship the item back. 

          Once the returned item arrives at the manufacturer, it will be inspected and if in like new condition, a refund will be processed on the customers original method of payment within 5-8 days. 

          All returns must be initiated through eBikeJOY! All return requests must be submitted by email. We do not handle return requests by phone. Please email us at support@ebikejoy.com

          Cancellations & Refund Information:

          We pride ourselves on quick order processing and fulfillment. Most orders are processed within 12 hrs. All orders cancelled after the order has processed is subject to a $100 cancellation fee, whether or not your order has shipped. If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges plus the initial cost to ship the item. Refunds will only be issued to the original method of payment that you use when placing your order minus the original shipping charges incurred by eBikeJOY!.

          Pre-orders or backordered items cancelled after 24 hours from the time of purchase, will incur a $50 cancellation fee and a flat 15% restocking charge regardless of the scheduled shipping date. We cannot and do not ever guaranteed any estimated shipping timeline for preorders. If your item has shipped or is 30 days after the order was placed it is not possible to cancel the order.

          If the customer refuses delivery of an item, they will be given a refund less the original "free shipping" fee, return shipping costs, manufacturers restocking fee and a 30% eBikeJOY! restocking fee. Original and return shipping charges are always non-refundable, including our "free shipping" option.

          All cancellations & refunds must be initiated through eBikeJOY! All return cancellations and refunds must be submitted by email. We do not handle cancellations and refund requests by phone. Please email us at support@ebikejoy.com

          Starbucks $100 Free Gift Card for Electric Bike Tours

          green_bike_usa_large

          GB5 36V/13Ah Cruiser Folding Electric Bicycle by Green Bike USA. Free Gift of Cell Phone Holder! $40 Retail Value! 

          The Green Bike USA GB-5 offers an unbelievable value - perhaps the best value in the electric bike mid range market.

          It comes packed with high end components usually found on bikes $2,000+. This bike has a full suspension and folds easily for storage or transportation. While most electric bikes only can go 15-30 miles, the GB-5 can travel upwards of 50 miles on a single charge thanks to the advanced Samsung 36v/13ah battery.

          This bike  uses a Shimano shifter with 7 gears. Another great feature of this bike is the LCD display it comes with, this will help you keep of your speed and mileage during your rides. Disc brakes in the front round out this incredible bike.

          free-shipping-on-electric-bikes No Sales Tax on electric bikes
          warranty-green-usa free cell phone holder with electric bike

          *Your gifts will be included automatically in your order. Not valid during special sales or with any other offers.

          The bike can be used as an average bike where the rider provides all the power, or you can use just the throttle where the bike will do all of the work. There is also an in between option called pedal assist where the rider pedals and the motor provides a solid boost at the same time. The GB5's best feature that sets is apart from the rest may be its huge range, as it can drive for 50 miles on its own in one charge. This makes the perfect for commuting and city travel.

          Green Bike USA is a company that is working hard to make a big splash in the electric bike market. If you are looking for an opportunity to get the most for your money, they offer exceptional bikes at reasonable prices. 

          Green Bike USA GB5 Cruiser Features:

            • Fast charging Lithium Samsung battery 36V/13AH
            • Easy quick folding to take with you in your car or in a train
            • 8 FUN 350W motor
            • Big LCD multi-functional display (watch your speed, distance, time, level assist)
            • Full suspension for smooth riding
            • Front & Rear Tektro disc brakes
            • Shimano 6 gear
            • 9 levels pedal assist
            • Better & stronger  lights
            • Left & right turn signals
            • Brakes light
            • Electric horn
            • Front and rear lights, controlled by the display
            • Wide handlebar for easier maneuvering, extremely reliable
            • Wide comfortable seat
            • Free Shipping
            • No Sales Tax
            • Free Cell Phone Holder

                Green Bike USA GB5 Folding Electric Bike Specifications:

                Motor 350w 8FUN motor
                Battery SAMSUNG 36V /13AH lithium 
                PAS & displayer LCD display. 9 levels of pedal assist USB EXIT
                Controller & sensor 6 tubes intelligent brushless
                Charger AC 100V-240V 2A
                Charging time 3-6 hours
                Throttle Thomb Throttle
                Frame 6061 aluminium alloy.20''
                Tires 20''*2.25 KENDA PUNCTURE FREE
                Rim Al alloy 20''*1.75*36H*13G CNC side wall
                Bicycle Handlebar 63cm
                Front fork RST suspension fork
                Brake Front/Rear disk brak,TEKTRO
                Speed gears Shimano 6 speed gears
                Rear derailleur SHIMANO
                Brake lever Al alloy with power off when braking
                Chain wheel 52T*170,al alloy crank
                Saddle Velo big saddle
                Seat post Al foldable
                Lighting F&R LED lights connect power
                OTHER: LEFT/RIGHT TURN SIGNALS - OPEARATED FROM HANDLEBAR
                ELECTRIC HORN. BRAKES LIGHT
                COLORS: BLACK, WHITE, SILVER, RED

                 

                Green Bike GB5 Cruiser Electric Bike Documentation: 
                CLICK HERE to Download the Owners Manual

                Green Bike USA GB5 Folding Bike Videos:

                Order Confirmation & Processing:

                As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and have authorized your credit card for the purchase. This does not however always mean your item is currently available or the item is available at that price. While we try to keep up-to-date inventory and pricing information on our website, inventory levels and prices change on a daily basis and we cannot always keep information current. 

                All orders, including pre-orders (except for financed orders) are fully payable upon the date the order is placed.

                Once we have finalized your authorization for purchase, we reach out to our suppliers to confirm that the item is in-stock and available for immediate shipment. Order processing typically takes 2-3 business days.

                If your item is on backorder or unavailable, we will reach out to you via e-mail, text or phone to inform you that the item is not currently available for delivery. You can decide if you would like to wait for the expected in-stock date or cancel the order. If your item(s) are available for shipment (typically within 5 business days), we will process the order for shipment.

                ebike-shipping-vendors

                Order Shipping & Package Tracking:

                If your order is in stock, it typically will ship within 5 business days from the date of your order after it has gone through order processing. With free shipping offers, we do not and cannot guarantee a timeline for delivery. We will e-mail you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within 7 business days of your order, feel free to follow up with us at: EMAIL ABOUT ORDER  After you receive the tracking number, enter it below to track your shipment.

                Shipping Damage Claims:

                Please inspect the packaging of your item(s) when they arrive, if you notice any damage of the box or product you should immediately make note of it on the bill of lading when signing for delivery and retain a copy of it for your records. If your item(s) do arrived damaged, please contact us within 12 hrs. and we will send you the contact info to file the claim with the manufacturer and/or assist you with filing a claim with the manufacturer.

                We must receive any damage reports within 12 hrs. of receipt of package. All damage claims must go through the manufacturer which is the shipper of the product. eBikeJOY! does not handle damage claims. Manufacturers handle ALL shipping/damage and warranty claims.

                Report all damage claims to eBikeJOY!. Please EMAIL US with your request as soon as you receive the damaged item. We will send you the contact info so you can begin initiating your claim.

                Klarna pay over time financing for electric bicycles

                What's the difference between a regular bike and an electric bike?

                • Electric bikes are a new and promising alternative form of urban transportation. They provide all the advantages of a regular bicycle: fun exercise, free parking, zero emissions, and freedom from gridlock, while eliminating one of the bicycle's more serious drawbacks, lack of power. Imagine pedalling up a hill as comfortably as riding down, that's what the e-bike experience is all about. In most situations in the city, riding an electric bike will be faster and cheaper than either car or public transit.
                   
                  Fundamentally, an e-bike is just a regular bicycle with an electric motor to provide additional assistance, fueled by electric energy stored in a lithium battery. You can pedal normally and just use the motor to help out on hills and headwinds, or use the motor all the time just to make riding easier. The experience is entirely different from riding say a gas scooter or motorbike. Here the electric assistance is perfectly smooth and silent, and it complements rather than supplants human power.

                  There are four official Classes of electric bikes:

                  Class 1 : under 750W, limited 20 mph, pedal assist (PAS)
                  Class 2 : under 750W, limited 20 mph, pedal assist (PAS) + throttle
                  Class 3 : under 750W, limited 20 mph, pedal assist (PAS) + throttle, 28 mph by PAS
                  Class 4 : over 750W, over 28 mph, throttle or PAS

                Are electric bikes waterproof? Can they be ridden in the rain?

                • Electric bikes can be used during rainy conditions, but you should take care not to soak the electric motor, computer controller, or battery. When you get home from a wet ride, the entire bike should be wiped down with a dry cloth to remove excess water.

                  Please be cautious, because riding any bicycle in rainy conditions can be hazardous, and you should only do so if you feel comfortable controlling your bike. Take turns more widely and slowly than normal, look out for puddles (which might be deeper than they appear) and please always wear a helmet.

                Will the extra weight make it difficult to pedal without the motor?

                • The short answer is yes but not much. The effect of weight is largely exaggerated in how a bicycle performs. A heavier bicycle is slightly harder to ride uphill, somewhat faster to ride downhill, and pretty much the same on the flat as a lightweight one.

                  The addition of a motor and batteries can add anywhere from 15 to 30 lbs to a bike and has surprisingly little effect on its rideability.  You definitely do notice the weight if you have to pick the bike up and carry it for any reason though, and it can be a bit unwieldy.

                Starbucks $100 Free Gift Card for Electric Bike Tours

                Do I need a license or permit to ride my electric bike?

                • None of the e-bikes we sell require any form of license or registration. That means your electric bicycle gets treated like a normal bike and is free of regulations and allowed on all bike paths. More powerful and expensive ebikes do, however, require a license.

                How much power does an e-bike use?

                • The average power that a typical cyclist will deliver is on the order of 150 watts, or 1/5th of a horsepower. If you're curious, most modern exercise bikes will display the exact wattage and you can get a feel for how much power you're producing with the legs.

                  A fit individual can sustain 350 watts for about 10 minutes and up to 600 watts for a few seconds, but for continuous riding between 100-200 watts is typical. You might think then that 150 watts would be all you need for an ebike, but if you ever ride a 150 watt bike it will feel unimpressive. When a cyclists hits a hill, they switch to an easy gear and the speed drops to 10-15 km/h as they work hard and move at a slow pace. However when an electric bike does the same thing and slows to walking speed on the hills it seems way underpowered. To maintain nice speeds over 30 kph while going uphill requires on the order of 400-500 watts or more. On the flat, 400 watts (about 1/2 horsepower) will move a typical bicycle about 40 km/h.

                Does the e-bike recharge the battery when pedaling or braking?

                • This is one of the most commonly asked technical questions we get and it shows that the advantages and capabilities of electric drives are widely known. The answer is that yes, on most hub motor ebikes it is possible to recharge the batteries from pedaling. BUT, only when you are moving at a speed faster than the motor can attain itself.

                  Recharging from pedaling is not really the intent of the electric drive as it is with, say, a hybrid car. In general, with an ebike you draw a net amount of power out of the battery pack to assist you riding. You then replenish this energy from the wall outlet, rather than by working extra hard later on in the trip. 

                  The topic of regenerative braking comes up quite frequently, and the point here is not to recharge the batteries from your pedaling energy, but to recharge them from stored kinetic energy when you come to a stop. With any direct drive hub motor or geared ebike without a freewheeling motor, you will get regen currents when you are moving faster than the unloaded speed of the motor. So even though it won't bring you to a stop, it does act as a speed governor of sorts for long downhills, dumping the extra energy back into the pack, whether you want it to or not. In most cases it's quite rare that you would actually achieve speed greater than the unloaded speed of the motor for any length of time.

                  Is there a warranty on my e-bike?

                  • Yes there is. The specifics of the warranty vary depending on the manufacturer. You can find more details on our PRODUCT WARRANTY page. If any part arrives damaged or faulty, a replacement part will be shipped to you for free.

                  What if I need a new battery, tire or some other part?

                  • We sell some new batteries and parts on our website. Check out our PARTS & ACCESSORIES page. If you don't find it there, you can always email us and tell us what part you need. We will order the part for you from the manufacturer or direct you straight to the appropriate product page.

                  How long can the battery last before it needs to be replaced?

                  • This varies depending on the type and power of the battery, but almost all will last at least 500 full charges which will get you thousands of miles. Most people never use up an entire battery, so it is not something that should effect your decision making. After 500 full charges, you will probably want to get a new and better e-bike anyway.  

                  How far can I go on one charge?

                  • That depends entirely on the bike. It can range from as low as 20 miles per charge for a lower end e-bike to as high as 50 miles on some e-bikes such as the Green Bike GB-5.

                  How much does it cost for me to charge my bike?

                  • It only costs about $0.15 of electricity to fully charge a battery. That’s less than 1¢ per mile…

                  Does my e-bike need regular maintenance?

                  • Electric bikes are very easy to maintain. When it comes to the motor and battery, you can basically set it and forget. The battery may eventually need to be replaced, but that is thousands of miles into the future. Besides charging your battery when necessary, all you need to do is check the tire pressure regularly and keep the bike chain lubricated like any other bike.

                  FAQ's About Your E-Bike Order

                  How much does shipping cost?

                  What shipping service is used?

                  • Bikes are shipped via UPS, FedEx, USPS or DHL depending upon the manufacturer. A small number of bikes are shipped via freight, and they will say so on the shipping tab of the product page. To check the average number of days to recieve a package by ground service, go to https://www.ups.com/maps. Find out more about our SHIPPING INFORMATION.

                  What condition will my bike arrive in?

                  • Your bike will come pre-assembled. Bikes come with their frame and back wheel attached, and the only assembly required is attaching the front wheel (2 minute job), and in some cases securing the handlebars and pedals. All bolts and screws are torqued to manufacturer specifications when the bike arrives. Here is a brief rundown on the assembling process: ASSEMBLING AN ELECTRIC BIKE.

                  What is the your return policy?

                  • We offer a reasonable return policy, which can be viewed at: RETURN POLICY

                  Do electric bikes come with a warranty?

                  • Every bike ordered from eBikeJOY! is brand new and includes the manufacturer's warranty. Specific manufacturer warranties are listed on product pages or can be viewed on their respective websites. Check out our WARRANTY INFORMATION page. If you have any other questions feel free to contact us support@ebikejoy.com

                  When will I receive my free gift?

                  • When placing an order you may qualify for a free gift. A product description that includes the information in the order details is a free gift from us that is our way of saying thank you to our customer's. These item's are not guaranteed however, and are only available as supplies last. These item's are included in the price of your order and will either ship with the order or be shipped separately. Orders that utilize coupon code sales do not qualify for any free gift promotion.

                  Contact us if you have any further questions on our e-bikes or your order. Please EMAIL US with your request. 

                  Starbucks $100 Free Gift Card for Electric Bike Tours

                  Warranty and Technical Support Information

                  If you have any issues with your product, please email us at support@ebikejoy.com and we will provide you with contact information for the manufacturer or assist you in filing a warranty claim on your electric bike, part or accessory. The manufacturer handles all warranty and technical support. Please do not call. All warranty requests must be submitted by email. We do not handle warranty requests by phone.

                  For your reference, here is a list of links to the warranty policy for each of the brands we offer:

                  Return Information

                  All returns are subject to the manufacturers return policy. Check out this page for further information on each brands return policy. BRAND RETURN POLICY Most bikes have a 15-30 day return period depending upon manufacturer. The customer must email eBikeJOY! and obtain an authorization to return a item.

                  All returns incur a 30% return/restocking fee. Customers are responsible for all return shipping and handle return charges. Original shipping charges are non-refundable, including our "free shipping" option. If a "free shipping" option was used to ship the order to the customer, this shipping fee will be deducted from the returned items total.

                  All returns are sent back to the manufacturer not eBikeJOY!. EBikeJOY! does not accept returns of any item(s). All returned items should arrive in like new condition with no signs of wear or tear. The item(s) must be returned to the correct address, the manufacturers address. We will provide the address to ship the item back. 

                  Once the returned item arrives at the manufacturer, it will be inspected and if in like new condition, a refund will be processed on the customers original method of payment within 5-8 days. 

                  All returns must be initiated through eBikeJOY! All return requests must be submitted by email. We do not handle return requests by phone. Please email us at support@ebikejoy.com

                  Cancellations & Refund Information:

                  We pride ourselves on quick order processing and fulfillment. Most orders are processed within 12 hrs. All orders cancelled after the order has processed is subject to a $100 cancellation fee, whether or not your order has shipped. If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges plus the initial cost to ship the item. Refunds will only be issued to the original method of payment that you use when placing your order minus the original shipping charges incurred by eBikeJOY!.

                  Pre-orders or backordered items cancelled after 24 hours from the time of purchase, will incur a $50 cancellation fee and a flat 15% restocking charge regardless of the scheduled shipping date. We cannot and do not ever guaranteed any estimated shipping timeline for preorders. If your item has shipped or is 30 days after the order was placed it is not possible to cancel the order.

                  If the customer refuses delivery of an item, they will be given a refund less the original "free shipping" fee, return shipping costs, manufacturers restocking fee and a 30% eBikeJOY! restocking fee. Original and return shipping charges are always non-refundable, including our "free shipping" option.

                  All cancellations & refunds must be initiated through eBikeJOY! All return cancellations and refunds must be submitted by email. We do not handle cancellations and refund requests by phone. Please email us at support@ebikejoy.com

                  Starbucks $100 Free Gift Card for Electric Bike Tours

                  QUESTIONS & ANSWERS

                  Ask a Question
                  • how much faster can the bike go than 20mph with pedal assist?

                    Depends on the rider and terrin.... 24-30 mph maybe even more

                  • I'd love to check this bike on a commercial airplane and then ride it away from the airport but no airlines seem to allow this - has ideas?

                    This is correct. They don't allow you to take it onto a plane.

                  • Can the battery inside the box be replaced with a battery that has equal dimensions? i.e. does the battery case allow for upgraded batteries?

                    Yes, as long as dimensions are the same and the connections are standard.

                  • what is the maximum body weight (in pounds) which this bicycle will support?

                    300 pounds

                  • Does the bike come with a storage bag?

                    No.

                  • Is there a usb port on the battery?

                    Yes. The USB port is on the battery

                  • Does this bike work well for a man that is 6-0 tall in height?

                    Yes. 6" is a good fit.

                  • You claim 50 m range, but the bike is heavier than similar bikes with same batteries, how it could be 50% more range than other bikes??

                    The samsung cells battery is very strong (there are different samsung type of cells).They claim minimum 50 miles with pedal assist. Only thorttle you can get 28-35 miles range but it depends on rider weight and terrin.

                  • How much does the bike weigh

                    51 lbs.

                  • Is your bike totally weatherproof ?

                    Yes. You can ride safely in any weather condition - all components are waterproof.

                  • Can you use the throttle only without pedal assist turned on?

                    Yes. 3 modes: Regular bike with gears, Pedal assist or only throttle

                  • how many charges can you get out of the battery. before you need to buy new 1

                    1000.

                  • Weight limit?

                    275 pounds

                  • Do I have to worry about this in the rain?

                    Not at all. Bike is water proof

                  • what is the recommended time for first battery charge and what is the recommended time for daily charge?

                    Charging the battery fully takes about 4 hours. A new bike comes with the battery partially charged. 

                  • What is the seat height in its lowest position?

                    It is 32 inches from the top of the seat to the ground and 28.5 from the paddle/bottom of saddle to the ground. I am 5'4" and comfortably ride with the seat at least a couple of inches above the lowest point if that helps.

                  • If I need new tires, can I buy them from regular bike shop?

                    Yes

                  • have a question 1 H/ W/ L when folded 2 can a bigger battery be put in?

                    The folded dimensions are 37 X 17 X 28in. a bigger battery can be put in But 1. it will not operate optimal as the controller is for 36V battery. 2. you think you will ride more then 50miles or 30miles only throttle to work / a place you can charge your battery? If you ride to work, you can get another charger and charge at work.

                  • If the battery dies, or if the battery/electrics is not turned on, does the motor drag like the motors of ebike kits do?

                    When the battery is not turned on, it is regulr bike. Nothing electric works or drags

                  • When folded can this fit into a large suitcase? I want to take this to college but keep it on me at all times.

                    What size suitcase? Most likely not. These folding bikes are more for storing under a bed or closet.

                  • Is this available with the 500w (or 750w) 8fun motor?

                    Yes. There is now a 500w on the GB5. Check it out: https://www.ebikejoy.com/collections/green-bike-usa/products/green-bike-usa-model-gb5-500-48v-electric-folding-bicycle?variant=33859948173

                  • What is the folded up dimensions and what is the weight with out the battery?

                    Box dimensions are 36 x 17 x 28in so the dimensions without the box should be slightly smaller. 
                    the weight without the battery is 42lbs 

                  • Does the battery lock, or is there another way to secure it?

                    The battery can be locked. Also the battery is very easy to be removed. You unlock it with the key and you can pull it out.


                  We Also Recommend