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X-Treme Rubicon 48V 500W Mountain Electric Bicycle

X-treme

Item #:

  • $1,59900
  • REGULAR $2,049.00
  • Save $450
  Lease to own   Pay as low as   $/week

  • FREE & FAST Shipping to Lower 48 USA *
  • FREE Manufacturer Warranty Included
  • FREE Lifetime Support - Priceless!
  • Price Match Guarantee on all E-Bikes
  • No Sales Tax Outside of WY
  • Low Monthly Financing Available
  • Limited Stock on Hand. Order Now!

Payment Methods for Electric Bikes and Scooters

We match any online advertised price!

electric bike free shipping, no sales tax, fast shipping, price match

LEARN ABOUT THESE IN OUR FAQ'S - CLICK HERE

x-t

Rubicon Rear Hub Motor Mountain Electric Bicycle by X-Treme

Looking for an electric bike that can really deliver? You’ve arrived! The X-Treme Rubicon Mountain bike cranks out 500 watts, along with the high-torque Bafang clutch motor as a powerful addition to this already robust bike. The Rubicon 48-Volt lithium powered e-bike delivers a smooth ride with substantial power. Made from hand-welded premium aluminum, it is built to last and designed to perfection.

Long Lasting and Light Weight

Made with aluminum wherever possible, this means no rust and a robust bike that is built to withstand the test of time. The completely hand-welded aluminum frame bike has 9-Speed Gears and a shifting system by Atlus ShimanoKS Rear Shock Suspension, Suntour XCT Front Suspension & aluminum rims with a fast release axle on the front and a quick disconnect on the back. The lithium LiFePo4 battery is compact, it’s light, and it mounts to the down tube of the bike frame. Because it is the same color as the frame, it is hardly noticeable.

Electronics that Drive Performance

The Rubicon has a King Meter 5-speed SPAS, and all electronics are fully controllable from the LCD on the handlebars. This is because you can choose the consumption method on the LCD easily. The LCD will also tell you the remaining battery, the distance traveled, and your speed. There is also a convenient USB phone charging port.

Free Shipping on Electric Bikes, Scooters, and Trikes
No Sales Tax on Electric Bikes, Scooters, and Trikes
X-Treme Electric Bike Warranty
Lowest Prices on Electric Bikes on the Internet

 

Go Further and Faster

Using Smart PAS will allow your X-Treme Rubicon 48V electric mountain bike to achieve up to 70 miles + before it needs charging again (applicable while using a lower SPAS and pedal assisting on level ground under optimal conditions with a light rider.) The Rubicon bike is faster than any model we sell.

Premium Comfort Assured

Both front and rear Tektro disk brakes are standard on the electric Rubicon e-bike, ensuring you get sharp and decisive breaking that responds rapidly at all times. The full suspension soaks up all the bumps of the trail or road. Combined with the ultimate VELO hand grips and seat, your ride comfort is absolutely taken care of. A rear rack to hold your belongings is also included.

xtreme rubicon 48V cruiser electric bike

    If you opt to ride the bike with no electric power, you will not be able to feel the resistance of the motor when cycling. However, with a powerful 500-watt, no-resistance, gear rear hub motor and a 48-V battery, this bike can climb hills like a beast all day long. The big disc brakes will stop you as fast as you can get going - even in wet conditions.  

    An Electric Mountain Bike that Really Delivers

    The all-new X-Treme Rubicon is better than ever. It is one of our most popular electric mountain bikes as it offers the full suite of benefits: Speed, Versatility, Comfort, and Affordability.

        X-TREME RUBICON MOUNTAIN E-BIKE FEATURES:

        • Powerful 500 Watt Motor- enables you to ride along with little pedaling effort
        • Ride up to 70 miles on a single charge
        • Bicycle is lightweight- can support a body weight of 350 lbs
        • USB Charging Port
        • High-Quality Drink Holder
        • High-End Kenda MountainTires
        • Aluminum Parts Throughout
        • LCD Display on Handlebars
        • Quick Release Features
        • PAS with 5-Speed Settings
        • Fast and Powerful
        • Environmentally friendly- have fun with no guilt!
        • Free Shipping
        • No Sales Tax

        X-TREME RUBICON MOUNTAIN E-BIKE SPECIFICATIONS:

        Power Electric
        Watts 500 Watts
        Amps 10.4 AH Integrated Lithium Battery 
        Volts 48 Volts
        Battery 48 Volt LiPo4 Lithium (lightweight)
        Drive System Chain Driven by Rear Hub Motor or Pedal Power
        Distance Up To 70 Miles Range Using Low PAS & Flat Terrain While Pedal Assisting
        Charger 48 Volt Output UL Certified Charger (Charging Time +/- 3 Hours)
        Tire Size Kenda Mountain Tire & Tube - 26 x 2.10 Inch on Aluminum Wheels
        Motor Bafang 500 Watt Zero Resistance Rear Hub Motor With Clutch
        Controller 48 Volt 15 Amp Sealed Smart Controller
        Braking System Tektro Disk Brakes 
        Pedals: Wellgo Aluminum Pedal Set
        Front Wheel: Joytech Quick Release Hub
        Throttle Type Variable Speed Thumb Throttle - SPAS Power Assisted - Pedal Power
        LCD Display King Meter LCD Smart PAS Digital System With USB Phone Charging Port
        Cargo Rack Aluminum Rear Carry Rack
        Frame Type/Size 6061-T6 Temper Aluminum Alloy - Very Lightweight
        Forks Suntour® XCT Hydraulic Front Forks
        Suspension Front Hydraulic Suspension Included & KS Rear Shock Suspension
        Front Sprocket Aluminum Alloy Sprocket
        Derailleur Shimano® 9-Speed Atlus Gears & Shifter
        Seat & Post Aluminum Alloy Adjustable Seat Post & Velo Mountain Bike Seat
        Quick Release Front & Rear Wheels Have Quick Release Axles - Flip Lever
        Gooseneck Aluminum VP
        Handle Bars Aluminum Alloy Mountain Bike Handle Bars
        Head Light Yes, included as free accessory add on - Battery Operated Snap-On LED (Not covered under warranty)
        Accessories Drink Holder On Handle Bars Included
        Bicycle Measurements Max Seat Height = 38" Inches / Min Seat Height = 30" Inches / Handlebar Height = 37.75" Inches
        Carton Size (L x W x H) 55 x 9 x 28
        Bicycle In Box Weight 69 lbs
        Bicycle Weight 59.5 lbs
        Suggested Max Weight 350 lbs.
        Warranty 1 Year Warranty on bike and battery

         

        Documentation: 
        Download the X-TREME RUBICON MOUNTAIN E-BIKE Owners Manual

        Order Confirmation & Processing:

        As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and have authorized your credit card for the purchase. This does not however always mean your item is currently available or the item is available at that price. While we try to keep up-to-date inventory and pricing information on our website, inventory levels and prices change on a daily basis and we cannot always keep information current. 

        All orders, including pre-orders are fully payable upon the date the order is placed.

        Once we have finalized your authorization for purchase, we reach out to our suppliers to confirm that the item is in-stock and available for immediate shipment. Order processing typically takes 2-3 business days. There may be circumstances where this will be beyond 3 days for processing.

        If your item is on backorder or unavailable, we will reach out to you via e-mail, text or phone to inform you that the item is not currently available for delivery. You can decide if you would like to wait for the expected in-stock date or cancel the order. If your item(s) are available for shipment, we will process the order for shipment.

        ebike-shipping-vendors

        Order Shipping & Package Tracking:

        If your order is in stock, it typically will ship within 5-12 business days from the date of your order after it has gone through order processing. There are unique circumstances that might delay shipping or extend transit times. With free shipping offers, we do not and cannot guarantee a timeline for delivery. 

        Shipments are sent signed delivery receipt. Make sure your delivery address is correct and someone will be available to sign for the delivery. Orders returned that are undeliverable due to incorrect address information or no receiving party to sign will incur fees as outlined in our CANCELLATIONS & REFUND information.

        We will e-mail you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within 14 business days of your order, feel free to follow up with us at: EMAIL ABOUT ORDER  After you receive the tracking number, enter it below to track your shipment.

        Shipping Damage and Claims:

        Please inspect the packaging of your item(s) immediately when it arrives and BEFORE you sign for the shipment. If your package appears damaged from shipping, DO NOT ACCEPT IT or sign for it. Take photos of the damage and tell the driver that you cannot accept damaged goods, and notify us immediately. If you accept a package that appears damaged from shipping, it will be much more difficult to process a damage claim. We will contact the manufacturer on your behalf and/or assist you with filing a damage claim with the manufacturer.

        We must receive any damage reports within 12 hrs. of receipt of package. All damage claims go through the manufacturer which is the shipper of the product. eBikeJOY! does not handle damage claims. Manufacturers handle ALL shipping/damage and warranty claims.

        Report all damage issues to eBikeJOY!. Please EMAIL US with your request as soon as you receive the damaged item. We will send you the contact info so you can begin initiating your claim.

        Klarna pay over time financing for electric bicycles

        What's the difference between a regular bike and an electric bike?

        • Electric bikes are a new and promising alternative form of urban transportation. They provide all the advantages of a regular bicycle: fun exercise, free parking, zero emissions, and freedom from gridlock, while eliminating one of the bicycle's more serious drawbacks, lack of power. Imagine pedalling up a hill as comfortably as riding down, that's what the e-bike experience is all about. In most situations in the city, riding an electric bike will be faster and cheaper than either car or public transit.
           
          Fundamentally, an e-bike is just a regular bicycle with an electric motor to provide additional assistance, fueled by electric energy stored in a lithium battery. You can pedal normally and just use the motor to help out on hills and headwinds, or use the motor all the time just to make riding easier. The experience is entirely different from riding say a gas scooter or motorbike. Here the electric assistance is perfectly smooth and silent, and it complements rather than supplants human power.

          There are three classes of electric bikes:

          Class 1: eBikes that are pedal-assist only, with no throttle, and have a maximum assisted speed of 20 mph. 
          Class 2: eBikes that also have a maximum speed of 20 mph, but are throttle-assisted. 
          Class 3: eBikes that are pedal-assist only, with no throttle, and a maximum assisted speed of 28 mph.

        Are electric bikes waterproof? Can they be ridden in the rain?

        • Electric bikes can be used during rainy conditions, but you should take care not to soak the electric motor, computer controller, or battery. When you get home from a wet ride, the entire bike should be wiped down with a dry cloth to remove excess water.

          Please be cautious, because riding any bicycle in rainy conditions can be hazardous, and you should only do so if you feel comfortable controlling your bike. Take turns more widely and slowly than normal, look out for puddles (which might be deeper than they appear) and please always wear a helmet.

        Will the extra weight make it difficult to pedal without the motor?

        • The short answer is yes but not much. The effect of weight is largely exaggerated in how a bicycle performs. A heavier bicycle is slightly harder to ride uphill, somewhat faster to ride downhill, and pretty much the same on the flat as a lightweight one.

          The addition of a motor and batteries can add anywhere from 15 to 30 lbs to a bike and has surprisingly little effect on its rideability.  You definitely do notice the weight if you have to pick the bike up and carry it for any reason though, and it can be a bit unwieldy.

        Do I need a license or permit to ride my electric bike?

        • None of the e-bikes we sell require any form of license or registration. That means your electric bicycle gets treated like a normal bike and is free of regulations and allowed on all bike paths. More powerful and expensive ebikes do, however, require a license.

        • Electric bicycle (e-bike) laws are different in every state, and can be confusing for consumers, retailers, and suppliers. This map represents how e-bikes are interpreted in each state’s vehicle code for use on the road, bike lanes, bike paths, or other paved or hard-surface bicycle infrastructure. The vehicle code does not apply to electric mountain bike access on motorized and non-motorized trails typically used for hiking or biking. eMTB access is not addressed in state vehicle codes. Always consult with your local land manager for eMTB access questions.

         

        How much power does an e-bike use?

        • The average power that a typical cyclist will deliver is on the order of 150 watts, or 1/5th of a horsepower. If you're curious, most modern exercise bikes will display the exact wattage and you can get a feel for how much power you're producing with the legs.

          A fit individual can sustain 350 watts for about 10 minutes and up to 600 watts for a few seconds, but for continuous riding between 100-200 watts is typical. You might think then that 150 watts would be all you need for an ebike, but if you ever ride a 150 watt bike it will feel unimpressive. When a cyclists hits a hill, they switch to an easy gear and the speed drops to 10-15 km/h as they work hard and move at a slow pace. However when an electric bike does the same thing and slows to walking speed on the hills it seems way underpowered. To maintain nice speeds over 30 kph while going uphill requires on the order of 400-500 watts or more. On the flat, 400 watts (about 1/2 horsepower) will move a typical bicycle about 40 km/h.

        Does the e-bike recharge the battery when pedaling or braking?

        • This is one of the most commonly asked technical questions we get and it shows that the advantages and capabilities of electric drives are widely known. The answer is that yes, on most hub motor ebikes it is possible to recharge the batteries from pedaling. BUT, only when you are moving at a speed faster than the motor can attain itself.

          Recharging from pedaling is not really the intent of the electric drive as it is with, say, a hybrid car. In general, with an ebike you draw a net amount of power out of the battery pack to assist you riding. You then replenish this energy from the wall outlet, rather than by working extra hard later on in the trip. 

          The topic of regenerative braking comes up quite frequently, and the point here is not to recharge the batteries from your pedaling energy, but to recharge them from stored kinetic energy when you come to a stop. With any direct drive hub motor or geared ebike without a freewheeling motor, you will get regen currents when you are moving faster than the unloaded speed of the motor. So even though it won't bring you to a stop, it does act as a speed governor of sorts for long downhills, dumping the extra energy back into the pack, whether you want it to or not. In most cases it's quite rare that you would actually achieve speed greater than the unloaded speed of the motor for any length of time.

          Is there a warranty on my e-bike?

          • Yes there is. The specifics of the warranty vary depending on the manufacturer. You can find more details on our PRODUCT WARRANTY page. If any part arrives damaged or faulty, a replacement part will be shipped to you for free.

          What if I need a new battery, tire or some other part?

          • We sell some new batteries and parts on our website. Check out our PARTS & ACCESSORIES page. If you don't find it there, you can always email us and tell us what part you need. We will order the part for you from the manufacturer or direct you straight to the appropriate product page.

          How long can the battery last before it needs to be replaced?

          • This varies depending on the type and power of the battery, but almost all will last at least 500 full charges which will get you thousands of miles. Most people never use up an entire battery, so it is not something that should effect your decision making. After 500 full charges, you will probably want to get a new and better e-bike anyway.  

          How far can I go on one charge?

          • That depends entirely on the bike. It can range from as low as 20 miles per charge for a lower end e-bike to as high as 50 miles on some e-bikes such as the Green Bike GB-5.

          How much does it cost for me to charge my bike?

          • It only costs about $0.15 of electricity to fully charge a battery. That’s less than 1¢ per mile…

          Does my e-bike need regular maintenance?

          • Electric bikes are very easy to maintain. When it comes to the motor and battery, you can basically set it and forget. The battery may eventually need to be replaced, but that is thousands of miles into the future. Besides charging your battery when necessary, all you need to do is check the tire pressure regularly and keep the bike chain lubricated like any other bike.

          FAQ's About Your E-Bike Order

          How much does shipping cost?

          What shipping service is used?

          • Bikes are shipped via UPS, FedEx, USPS or DHL depending upon the manufacturer. A small number of bikes are shipped via freight, and they will say so on the shipping tab of the product page. To check the average number of days to recieve a package by ground service, go to https://www.ups.com/maps. Find out more about our SHIPPING INFORMATION.

          What condition will my bike arrive in?

          • Your bike will come pre-assembled. Bikes come with their frame and back wheel attached, and the only assembly required is attaching the front wheel (2 minute job), and in some cases securing the handlebars and pedals. All bolts and screws are torqued to manufacturer specifications when the bike arrives. Here is a brief rundown on the assembling process: ASSEMBLING AN ELECTRIC BIKE.

          What is the your return policy?

          • We offer a reasonable return policy, which can be viewed at: RETURN POLICY

          Do electric bikes come with a warranty?

          • Every bike ordered from eBikeJOY! is brand new and includes the manufacturer's warranty. Specific manufacturer warranties are listed on product pages or can be viewed on their respective websites. Check out our WARRANTY INFORMATION page. If you have any other questions feel free to contact us support@ebikejoy.com

          When will I receive my free gift?

          • When placing an order you may qualify for a free gift. A product description that includes the information in the order details is a free gift from us that is our way of saying thank you to our customer's. These item's are not guaranteed however, and are only available as supplies last. These item's are included in the price of your order and will either ship with the order or be shipped separately. Orders that utilize coupon code sales do not qualify for any free gift promotion.

          Contact us if you have any further questions on our e-bikes or your order. Please call 888-753-2453 #1 or EMAIL US with your question. 


          Customer Testimonials

          I rate customer service at eBikeJOY! as excellent! - M. Behehani

          I am 100% satisfied with this bike. It's super fun to ride has plenty of battery life - P. Franchini

          Everything arrived as ordered and was easy to put together. - J. Ellis

           

          Klarna pay over time financing for electric bicycles

          We work very hard to ensure that we offer the absolute best prices online. We want you to feel confident that you are getting the absolute best price for the product you are ordering.

          To request your price match refund simply e-mail us a link to the same product on our competitors website within 5 days from the date of your order and we will process the credit accordingly.

          Our 100% Price Guarantee has some limitations:

          You must purchase the item from our website before requesting your Price Match Guarantee

          • Promotions such as rebates and buy one, get one free offers are not eligible
          • The item must be in stock on the competitors website
          • The item must not have been purchased during a close-out or special sale
          • The item price can only be before a coupon code has been applied
          • The competitor must be an online store, they may not have a retail location
          • The website cannot be a discounter or auction website (ie; eBay, Overstock, etc..)
          • The competitor must be an Authorized Retailer of the product in question
          • The competitor must NOT be in violation of the manufacturer product MAP (Minimum Advertised Price) pricing policy
          • All X-Treme brand bikes are excluded
          • The value of any free gifts will be added to the lower price for comparison
          • The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax
          • It does not apply to prices for our own store bought at different dates. We reserve the right to change prices due to fluctuating sale prices from our manufacturers. Once purchased, you "lock" in that price. If the price for that same item in our store decreases tomorrow or at any future date, you will still be locked into your original sale price.

          *Please Note: Due to industry-wide end of year closeouts and sales, price matches are not honored during the holiday season from November 15 - January 3rd.

          If you want to check if we can price match a product before you place your order, please call 888-753-2453 #1 or email us: PRICE MATCH GUARANTEE 


          Customer Testimonials

          It's so much fun to ride. I love it and would recommend it. - S. Sakara

          Wife loves the bike. Easy to assemble and good customer service - Gerrit

          These old bones really enjoy the step through feature!- M. Collier


          Klarna pay over time financing for electric bicycles

          x-t

          Rubicon Rear Hub Motor Mountain Electric Bicycle by X-Treme

          Looking for an electric bike that can really deliver? You’ve arrived! The X-Treme Rubicon Mountain bike cranks out 500 watts, along with the high-torque Bafang clutch motor as a powerful addition to this already robust bike. The Rubicon 48-Volt lithium powered e-bike delivers a smooth ride with substantial power. Made from hand-welded premium aluminum, it is built to last and designed to perfection.

          Long Lasting and Light Weight

          Made with aluminum wherever possible, this means no rust and a robust bike that is built to withstand the test of time. The completely hand-welded aluminum frame bike has 9-Speed Gears and a shifting system by Atlus ShimanoKS Rear Shock Suspension, Suntour XCT Front Suspension & aluminum rims with a fast release axle on the front and a quick disconnect on the back. The lithium LiFePo4 battery is compact, it’s light, and it mounts to the down tube of the bike frame. Because it is the same color as the frame, it is hardly noticeable.

          Electronics that Drive Performance

          The Rubicon has a King Meter 5-speed SPAS, and all electronics are fully controllable from the LCD on the handlebars. This is because you can choose the consumption method on the LCD easily. The LCD will also tell you the remaining battery, the distance traveled, and your speed. There is also a convenient USB phone charging port.

          Free Shipping on Electric Bikes, Scooters, and Trikes
          No Sales Tax on Electric Bikes, Scooters, and Trikes
          X-Treme Electric Bike Warranty
          Lowest Prices on Electric Bikes on the Internet

           

          Go Further and Faster

          Using Smart PAS will allow your X-Treme Rubicon 48V electric mountain bike to achieve up to 70 miles + before it needs charging again (applicable while using a lower SPAS and pedal assisting on level ground under optimal conditions with a light rider.) The Rubicon bike is faster than any model we sell.

          Premium Comfort Assured

          Both front and rear Tektro disk brakes are standard on the electric Rubicon e-bike, ensuring you get sharp and decisive breaking that responds rapidly at all times. The full suspension soaks up all the bumps of the trail or road. Combined with the ultimate VELO hand grips and seat, your ride comfort is absolutely taken care of. A rear rack to hold your belongings is also included.

          xtreme rubicon 48V cruiser electric bike

            If you opt to ride the bike with no electric power, you will not be able to feel the resistance of the motor when cycling. However, with a powerful 500-watt, no-resistance, gear rear hub motor and a 48-V battery, this bike can climb hills like a beast all day long. The big disc brakes will stop you as fast as you can get going - even in wet conditions.  

            An Electric Mountain Bike that Really Delivers

            The all-new X-Treme Rubicon is better than ever. It is one of our most popular electric mountain bikes as it offers the full suite of benefits: Speed, Versatility, Comfort, and Affordability.

                X-TREME RUBICON MOUNTAIN E-BIKE FEATURES:

                • Powerful 500 Watt Motor- enables you to ride along with little pedaling effort
                • Ride up to 70 miles on a single charge
                • Bicycle is lightweight- can support a body weight of 350 lbs
                • USB Charging Port
                • High-Quality Drink Holder
                • High-End Kenda MountainTires
                • Aluminum Parts Throughout
                • LCD Display on Handlebars
                • Quick Release Features
                • PAS with 5-Speed Settings
                • Fast and Powerful
                • Environmentally friendly- have fun with no guilt!
                • Free Shipping
                • No Sales Tax

                X-TREME RUBICON MOUNTAIN E-BIKE SPECIFICATIONS:

                Power Electric
                Watts 500 Watts
                Amps 10.4 AH Integrated Lithium Battery 
                Volts 48 Volts
                Battery 48 Volt LiPo4 Lithium (lightweight)
                Drive System Chain Driven by Rear Hub Motor or Pedal Power
                Distance Up To 70 Miles Range Using Low PAS & Flat Terrain While Pedal Assisting
                Charger 48 Volt Output UL Certified Charger (Charging Time +/- 3 Hours)
                Tire Size Kenda Mountain Tire & Tube - 26 x 2.10 Inch on Aluminum Wheels
                Motor Bafang 500 Watt Zero Resistance Rear Hub Motor With Clutch
                Controller 48 Volt 15 Amp Sealed Smart Controller
                Braking System Tektro Disk Brakes 
                Pedals: Wellgo Aluminum Pedal Set
                Front Wheel: Joytech Quick Release Hub
                Throttle Type Variable Speed Thumb Throttle - SPAS Power Assisted - Pedal Power
                LCD Display King Meter LCD Smart PAS Digital System With USB Phone Charging Port
                Cargo Rack Aluminum Rear Carry Rack
                Frame Type/Size 6061-T6 Temper Aluminum Alloy - Very Lightweight
                Forks Suntour® XCT Hydraulic Front Forks
                Suspension Front Hydraulic Suspension Included & KS Rear Shock Suspension
                Front Sprocket Aluminum Alloy Sprocket
                Derailleur Shimano® 9-Speed Atlus Gears & Shifter
                Seat & Post Aluminum Alloy Adjustable Seat Post & Velo Mountain Bike Seat
                Quick Release Front & Rear Wheels Have Quick Release Axles - Flip Lever
                Gooseneck Aluminum VP
                Handle Bars Aluminum Alloy Mountain Bike Handle Bars
                Head Light Yes, included as free accessory add on - Battery Operated Snap-On LED (Not covered under warranty)
                Accessories Drink Holder On Handle Bars Included
                Bicycle Measurements Max Seat Height = 38" Inches / Min Seat Height = 30" Inches / Handlebar Height = 37.75" Inches
                Carton Size (L x W x H) 55 x 9 x 28
                Bicycle In Box Weight 69 lbs
                Bicycle Weight 59.5 lbs
                Suggested Max Weight 350 lbs.
                Warranty 1 Year Warranty on bike and battery

                 

                Documentation: 
                Download the X-TREME RUBICON MOUNTAIN E-BIKE Owners Manual

                Order Confirmation & Processing:

                As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and have authorized your credit card for the purchase. This does not however always mean your item is currently available or the item is available at that price. While we try to keep up-to-date inventory and pricing information on our website, inventory levels and prices change on a daily basis and we cannot always keep information current. 

                All orders, including pre-orders are fully payable upon the date the order is placed.

                Once we have finalized your authorization for purchase, we reach out to our suppliers to confirm that the item is in-stock and available for immediate shipment. Order processing typically takes 2-3 business days. There may be circumstances where this will be beyond 3 days for processing.

                If your item is on backorder or unavailable, we will reach out to you via e-mail, text or phone to inform you that the item is not currently available for delivery. You can decide if you would like to wait for the expected in-stock date or cancel the order. If your item(s) are available for shipment, we will process the order for shipment.

                ebike-shipping-vendors

                Order Shipping & Package Tracking:

                If your order is in stock, it typically will ship within 5-12 business days from the date of your order after it has gone through order processing. There are unique circumstances that might delay shipping or extend transit times. With free shipping offers, we do not and cannot guarantee a timeline for delivery. 

                Shipments are sent signed delivery receipt. Make sure your delivery address is correct and someone will be available to sign for the delivery. Orders returned that are undeliverable due to incorrect address information or no receiving party to sign will incur fees as outlined in our CANCELLATIONS & REFUND information.

                We will e-mail you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within 14 business days of your order, feel free to follow up with us at: EMAIL ABOUT ORDER  After you receive the tracking number, enter it below to track your shipment.

                Shipping Damage and Claims:

                Please inspect the packaging of your item(s) immediately when it arrives and BEFORE you sign for the shipment. If your package appears damaged from shipping, DO NOT ACCEPT IT or sign for it. Take photos of the damage and tell the driver that you cannot accept damaged goods, and notify us immediately. If you accept a package that appears damaged from shipping, it will be much more difficult to process a damage claim. We will contact the manufacturer on your behalf and/or assist you with filing a damage claim with the manufacturer.

                We must receive any damage reports within 12 hrs. of receipt of package. All damage claims go through the manufacturer which is the shipper of the product. eBikeJOY! does not handle damage claims. Manufacturers handle ALL shipping/damage and warranty claims.

                Report all damage issues to eBikeJOY!. Please EMAIL US with your request as soon as you receive the damaged item. We will send you the contact info so you can begin initiating your claim.

                Klarna pay over time financing for electric bicycles

                What's the difference between a regular bike and an electric bike?

                • Electric bikes are a new and promising alternative form of urban transportation. They provide all the advantages of a regular bicycle: fun exercise, free parking, zero emissions, and freedom from gridlock, while eliminating one of the bicycle's more serious drawbacks, lack of power. Imagine pedalling up a hill as comfortably as riding down, that's what the e-bike experience is all about. In most situations in the city, riding an electric bike will be faster and cheaper than either car or public transit.
                   
                  Fundamentally, an e-bike is just a regular bicycle with an electric motor to provide additional assistance, fueled by electric energy stored in a lithium battery. You can pedal normally and just use the motor to help out on hills and headwinds, or use the motor all the time just to make riding easier. The experience is entirely different from riding say a gas scooter or motorbike. Here the electric assistance is perfectly smooth and silent, and it complements rather than supplants human power.

                  There are three classes of electric bikes:

                  Class 1: eBikes that are pedal-assist only, with no throttle, and have a maximum assisted speed of 20 mph. 
                  Class 2: eBikes that also have a maximum speed of 20 mph, but are throttle-assisted. 
                  Class 3: eBikes that are pedal-assist only, with no throttle, and a maximum assisted speed of 28 mph.

                Are electric bikes waterproof? Can they be ridden in the rain?

                • Electric bikes can be used during rainy conditions, but you should take care not to soak the electric motor, computer controller, or battery. When you get home from a wet ride, the entire bike should be wiped down with a dry cloth to remove excess water.

                  Please be cautious, because riding any bicycle in rainy conditions can be hazardous, and you should only do so if you feel comfortable controlling your bike. Take turns more widely and slowly than normal, look out for puddles (which might be deeper than they appear) and please always wear a helmet.

                Will the extra weight make it difficult to pedal without the motor?

                • The short answer is yes but not much. The effect of weight is largely exaggerated in how a bicycle performs. A heavier bicycle is slightly harder to ride uphill, somewhat faster to ride downhill, and pretty much the same on the flat as a lightweight one.

                  The addition of a motor and batteries can add anywhere from 15 to 30 lbs to a bike and has surprisingly little effect on its rideability.  You definitely do notice the weight if you have to pick the bike up and carry it for any reason though, and it can be a bit unwieldy.

                Do I need a license or permit to ride my electric bike?

                • None of the e-bikes we sell require any form of license or registration. That means your electric bicycle gets treated like a normal bike and is free of regulations and allowed on all bike paths. More powerful and expensive ebikes do, however, require a license.

                • Electric bicycle (e-bike) laws are different in every state, and can be confusing for consumers, retailers, and suppliers. This map represents how e-bikes are interpreted in each state’s vehicle code for use on the road, bike lanes, bike paths, or other paved or hard-surface bicycle infrastructure. The vehicle code does not apply to electric mountain bike access on motorized and non-motorized trails typically used for hiking or biking. eMTB access is not addressed in state vehicle codes. Always consult with your local land manager for eMTB access questions.

                 

                How much power does an e-bike use?

                • The average power that a typical cyclist will deliver is on the order of 150 watts, or 1/5th of a horsepower. If you're curious, most modern exercise bikes will display the exact wattage and you can get a feel for how much power you're producing with the legs.

                  A fit individual can sustain 350 watts for about 10 minutes and up to 600 watts for a few seconds, but for continuous riding between 100-200 watts is typical. You might think then that 150 watts would be all you need for an ebike, but if you ever ride a 150 watt bike it will feel unimpressive. When a cyclists hits a hill, they switch to an easy gear and the speed drops to 10-15 km/h as they work hard and move at a slow pace. However when an electric bike does the same thing and slows to walking speed on the hills it seems way underpowered. To maintain nice speeds over 30 kph while going uphill requires on the order of 400-500 watts or more. On the flat, 400 watts (about 1/2 horsepower) will move a typical bicycle about 40 km/h.

                Does the e-bike recharge the battery when pedaling or braking?

                • This is one of the most commonly asked technical questions we get and it shows that the advantages and capabilities of electric drives are widely known. The answer is that yes, on most hub motor ebikes it is possible to recharge the batteries from pedaling. BUT, only when you are moving at a speed faster than the motor can attain itself.

                  Recharging from pedaling is not really the intent of the electric drive as it is with, say, a hybrid car. In general, with an ebike you draw a net amount of power out of the battery pack to assist you riding. You then replenish this energy from the wall outlet, rather than by working extra hard later on in the trip. 

                  The topic of regenerative braking comes up quite frequently, and the point here is not to recharge the batteries from your pedaling energy, but to recharge them from stored kinetic energy when you come to a stop. With any direct drive hub motor or geared ebike without a freewheeling motor, you will get regen currents when you are moving faster than the unloaded speed of the motor. So even though it won't bring you to a stop, it does act as a speed governor of sorts for long downhills, dumping the extra energy back into the pack, whether you want it to or not. In most cases it's quite rare that you would actually achieve speed greater than the unloaded speed of the motor for any length of time.

                  Is there a warranty on my e-bike?

                  • Yes there is. The specifics of the warranty vary depending on the manufacturer. You can find more details on our PRODUCT WARRANTY page. If any part arrives damaged or faulty, a replacement part will be shipped to you for free.

                  What if I need a new battery, tire or some other part?

                  • We sell some new batteries and parts on our website. Check out our PARTS & ACCESSORIES page. If you don't find it there, you can always email us and tell us what part you need. We will order the part for you from the manufacturer or direct you straight to the appropriate product page.

                  How long can the battery last before it needs to be replaced?

                  • This varies depending on the type and power of the battery, but almost all will last at least 500 full charges which will get you thousands of miles. Most people never use up an entire battery, so it is not something that should effect your decision making. After 500 full charges, you will probably want to get a new and better e-bike anyway.  

                  How far can I go on one charge?

                  • That depends entirely on the bike. It can range from as low as 20 miles per charge for a lower end e-bike to as high as 50 miles on some e-bikes such as the Green Bike GB-5.

                  How much does it cost for me to charge my bike?

                  • It only costs about $0.15 of electricity to fully charge a battery. That’s less than 1¢ per mile…

                  Does my e-bike need regular maintenance?

                  • Electric bikes are very easy to maintain. When it comes to the motor and battery, you can basically set it and forget. The battery may eventually need to be replaced, but that is thousands of miles into the future. Besides charging your battery when necessary, all you need to do is check the tire pressure regularly and keep the bike chain lubricated like any other bike.

                  FAQ's About Your E-Bike Order

                  How much does shipping cost?

                  What shipping service is used?

                  • Bikes are shipped via UPS, FedEx, USPS or DHL depending upon the manufacturer. A small number of bikes are shipped via freight, and they will say so on the shipping tab of the product page. To check the average number of days to recieve a package by ground service, go to https://www.ups.com/maps. Find out more about our SHIPPING INFORMATION.

                  What condition will my bike arrive in?

                  • Your bike will come pre-assembled. Bikes come with their frame and back wheel attached, and the only assembly required is attaching the front wheel (2 minute job), and in some cases securing the handlebars and pedals. All bolts and screws are torqued to manufacturer specifications when the bike arrives. Here is a brief rundown on the assembling process: ASSEMBLING AN ELECTRIC BIKE.

                  What is the your return policy?

                  • We offer a reasonable return policy, which can be viewed at: RETURN POLICY

                  Do electric bikes come with a warranty?

                  • Every bike ordered from eBikeJOY! is brand new and includes the manufacturer's warranty. Specific manufacturer warranties are listed on product pages or can be viewed on their respective websites. Check out our WARRANTY INFORMATION page. If you have any other questions feel free to contact us support@ebikejoy.com

                  When will I receive my free gift?

                  • When placing an order you may qualify for a free gift. A product description that includes the information in the order details is a free gift from us that is our way of saying thank you to our customer's. These item's are not guaranteed however, and are only available as supplies last. These item's are included in the price of your order and will either ship with the order or be shipped separately. Orders that utilize coupon code sales do not qualify for any free gift promotion.

                  Contact us if you have any further questions on our e-bikes or your order. Please call 888-753-2453 #1 or EMAIL US with your question. 


                  Customer Testimonials

                  I rate customer service at eBikeJOY! as excellent! - M. Behehani

                  I am 100% satisfied with this bike. It's super fun to ride has plenty of battery life - P. Franchini

                  Everything arrived as ordered and was easy to put together. - J. Ellis

                   

                  Klarna pay over time financing for electric bicycles

                  We work very hard to ensure that we offer the absolute best prices online. We want you to feel confident that you are getting the absolute best price for the product you are ordering.

                  To request your price match refund simply e-mail us a link to the same product on our competitors website within 5 days from the date of your order and we will process the credit accordingly.

                  Our 100% Price Guarantee has some limitations:

                  You must purchase the item from our website before requesting your Price Match Guarantee

                  • Promotions such as rebates and buy one, get one free offers are not eligible
                  • The item must be in stock on the competitors website
                  • The item must not have been purchased during a close-out or special sale
                  • The item price can only be before a coupon code has been applied
                  • The competitor must be an online store, they may not have a retail location
                  • The website cannot be a discounter or auction website (ie; eBay, Overstock, etc..)
                  • The competitor must be an Authorized Retailer of the product in question
                  • The competitor must NOT be in violation of the manufacturer product MAP (Minimum Advertised Price) pricing policy
                  • All X-Treme brand bikes are excluded
                  • The value of any free gifts will be added to the lower price for comparison
                  • The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax
                  • It does not apply to prices for our own store bought at different dates. We reserve the right to change prices due to fluctuating sale prices from our manufacturers. Once purchased, you "lock" in that price. If the price for that same item in our store decreases tomorrow or at any future date, you will still be locked into your original sale price.

                  *Please Note: Due to industry-wide end of year closeouts and sales, price matches are not honored during the holiday season from November 15 - January 3rd.

                  If you want to check if we can price match a product before you place your order, please call 888-753-2453 #1 or email us: PRICE MATCH GUARANTEE 


                  Customer Testimonials

                  It's so much fun to ride. I love it and would recommend it. - S. Sakara

                  Wife loves the bike. Easy to assemble and good customer service - Gerrit

                  These old bones really enjoy the step through feature!- M. Collier


                  Klarna pay over time financing for electric bicycles

                  QUESTIONS & ANSWERS

                  Ask a Question
                  • Is the bike waterproof.

                    The bike is water resistant not waterproof. It is fine to ride in light to medium rain. 

                  • What is the top speed on this bike?

                    Depends upon many factors. Weather, weight of rider, terrain, and battery charge. Typically up to 25 mph.

                  • Hi,is it possible to change the handle bar for one who turn to your body,so it is less harder on my injury back. Secondly,I am a Canadian living in Montreal and is it free shipping to. Robert Milton Milton.robert81@gmail.com Thank you.

                    We do not do any modifications of the bikes we sell. One would need to contact a local bike shop for modifications. Sorry. We do not ship to Canada.

                  • Hi I am interested in buying 2018 X-TREME RUBICON 48V 500W 10.4AH LITHIUM ELECTRIC MOUNTAIN BIKE. I am a female, my height is 5 feet 7 inches. Please suggest what would be the right size bike for me. Thanking you

                    Yes. This bike would fit your fine. It fits riders from 5'4" to 6'3".

                  • Is the frame size equivalent to a 19”( medium frame) , a 22” frame (XL frame), or other? How short and how tall a person can sit comfortably?

                    The frame is a Medium. It fits riders from 5'3" to 6'3". Here are some other measurements: Max Seat Height = 38" Inches / Min Seat Height = 30" Inches / Handlebar Height = 37.75" Inches


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