About Us and Why We Love E-Bikes
Welcome to eBikeJOY! We’re glad you stopped in!
E-bikes (electric bicycles) can provide the freedom, excitement and JOY of bike riding for any fitness level! Now anyone that enjoys the outdoors can participate.
At eBikeJOY! we are to be your go-to source for all things e-bike! We’re dedicated to giving you the very best e-bikes, with a focus on selection, quality, value, uniqueness, and most importantly fun! We are the largest online retailer of electric bikes.
Now, anyone no matter what biking level can ride farther than ever before and ride up hills with ease. Shouldn’t it be a joy for everyone to bicycle? Now it can be! The e-bike has arrived and is ready for you to jump on board!
Our History and Why We LOVE Electric Bikes!
Our founder, Andrew, started eBikeJOY! to help those who are looking to experience the fun and joy of bike riding without the hassle and over-whelming amount of physical effort traditional bikes demand.
Andrew's love for bicycles began many years ago before he started the company. Growing up in Elizabethtown, Kentucky, he was introduced to traditional bicycles at the age of 4 years old. His parents took him on many bike rides around local parks, and on trails in the national parks throughout the Western US for many years. He can now say he has visited every state in the Continental US and biked in most of them. Not even after a minor bike accident going down a steep hill with loose gravel and 5 stitches later was Andrew deterred in enjoying the wonderful feeling of riding a bike!
Andrew was first introduced to e-bikes on a trip to the Napa Wine region in 2013. He and a friend booked a biking wine tour. When they got to the location where the tour began they found out electric bicycles were being used. “I had not even heard of an e-bike much less ridden on one so I was overjoyed to get to try one out.” What a beautiful setting to get a first spin! He quickly fell in love with e-bikes after this first encounter and has never looked back!
He currently enjoys riding throughout the beautiful gulf coast areas of Florida. The area is perfect for riding with its flat land and spectacular scenery. Now, he is looking to get the word out on this growing movement and help those who want to experience bicycle riding with more freedom than ever.
We Offer You the Best Overall Service & Value
Our unique value proposition is first and foremost our world-class customer service we offer with our dedicated team of e-bike experts. We offer the following value-added services on every order: FREE shipping to the lower 48 USA, no sales tax, and many offers for free gifts. Check our SHIPPING INFORMATION and FREQUENTLY ASKED QUESTIONS for more details. Every bike comes 95% assembled with very little mechanical assembly required (we suggest taking your bicycle to a qualified bicycle tech to ensure safety). Here is a brief rundown on the assembling process: ASSEMBLING AN ELECTRIC BIKE.
We guarantee that our prices are the lowest online. Check out our PRICE MATCH GUARANTEE. We have been in business since 2014! We also offer monthly promotions in our email newsletter list that include gift card sweepstakes, product updates, special deals, coupon code offers only available to our email list!
WHAT DIFFERENTIATES US FROM THE COMPETITION IS WE ARE E-BIKE EXPERTS
Large generic retailers lack the specialized knowledge to answer specific questions on assembly warranty and product benefits and features. We know our bicycles inside and out so we can give you the details and knowledgeable answers to any of the questions that you might have.
WORRIED ABOUT PRICE?
- We are an authorized dealer for our suppliers and we ship directly from their warehouse
- With the lowest prices guaranteed we cut out the cost of maintaining a brick-and-mortar store and we pass the savings directly on to you
- We offer fast free shipping no sales tax, easy returns, personalized customer service, and a PCI compliant 128-bit secure checkout
from 9am-5pm EST Monday-Friday at 888-753-2453 #1
CHAT WITH US
from 9am-5pm EST Monday-Friday, just look for the button in the lower-right corner that says "Questions? Chat Now!"
EMAIL SALES and we will reply within 1-2 hours during regular business hours.
We hope you enjoy our e-bikes as much as we enjoy offering them to you. If you have any questions or comments, please don’t hesitate to contact us.
Andrew, Founder of eBikeJOY!
They messaged me continually from order to delivery. Good customer service. - S. Milburn
Customer service has been very helpful! Thanks again! - C. Adams
Delivery was prompt, packaging was sturdy. I love the bike! - B. Schoenfelder