First off, the Green Bike Big Dog Off Road is a great bike that I really like and would buy again. My reasons for picking this bike had to do with the price, high end features, and support from the manufacturer.
It’s easy to buy a bike from a local shop that will give you face to face support. Buying on-line is riskier. I did some research and found only one complaint for Green Bike on the Better Business Bureau (BBB) web site. The customer was complaining about bike failures while he was traveling around his apple orchard. Even though that could be thought of as a “commercial” use, Green Bike offered replacement or a full refund. That’s a company that stands behind its product. When I had some minor issues and called, they offered to pay if I needed to take it to a local bike shop. They also stock all the parts and will quick ship them to you as needed. When I had a battery failure they sent a label to ship it back to them and returned it fixed within 2 weeks. I hated not being able to ride, but it’s good to know they will take care of it.
The high end features I like include a 750 motor carries my 230 lbs to 22 mph on flat ground. I only have to peddle on very steep hills. But don’t expect to be spinning the rear tire like you see in their ad. I’m a Harley guy and know something about torque. This is just a bicycle. The battery is the biggest in the business. So far my butt gives out long before the battery. Also the mag wheels, hydraulic brakes, front/rear lights, gel seat, and fenders are things you would pay extra for on most bikes.
Onr thing that’s not mentioned in the description is the handlebars don’t fold. I looked all over for a picture of it folded and couldn’t find one. All the pictures were for the “Extreme” and that one does have folding handlebars. Also mentioned in another review was that the seat can’t be adjusted very low. The height works for me at 5’9” but wouldn’t work for my wife. I know “real” bikers adjust the seat so their legs are nearly straight when peddling. I don’t feel comfortable that high. That also means peddling isn’t very comfortable, and I’m okay with that. I like cruising bike trails using only battery power.
I was getting a lot of error “0009” codes on the bike computer screen. I thought there was something wrong with it until I discovered it was my own fault. I would accidentally jerk the throttle on and off over large bumps. The seat is better than most, but my butt is bigger than most, so I ordered a bigger bike seat, padded better for seniors. It helps but I still like to take a stretch break every hour or less. But I did that on my Harley too, so maybe it’s just me.
This is a pretty good electric bike for the price. And now after 2 Minnesota summers, I still like it, and would buy it again. Enough said.